Security Support Officer

SCTCA•Pala, CA

3d•Onsite

About The Position

The Security Support Officer is responsible for supporting the safety and security of SCTCA employees, participants, facilities, and events. This role performs routine administrative, technical, and professional tasks related to health, safety, and security programs. Responsibilities include: general oversight of SCTCA offices and surroundings, coordination of drills and safety training, incident response, and assisting with administrative coverage when needed. The position works closely and will serve as a backup to the Safety Coordinator in the event they are absent or not available, reporting directly to the Human Resources Director.

Requirements

High School Diploma or equivalent
one year of experience in a progressively responsible security position; or an equivalent combination sufficient to perform essential functions of this position preferred.
Valid California Driver's License with driving record acceptable to SCTCA's insurance.
CPR/First Aid Certification required at hire or within 30 days of start date.
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Ability to exert maximum muscle force to lift, push, pull, or carry objects; as well as, the ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Ability to lift and carry up to 60 pounds.
The employee is frequently required to sit, talk, and hear; as well as operate a motor vehicle.
Candidates are required to successfully complete required background check, including Live Scan and drug screening.
Will be required to wear company provided security apparel.

Nice To Haves

Knowledge of Indian history, culture and politics a plus.

Responsibilities

Provide office security support when requested by SCTCA Department Managers.
Call police or fire departments in the case of emergency, such as fire, flood, or the presence of unauthorized persons, or unusual occurrences (e.g., snakes, bees, stray dogs).
Answer alarms, investigate disturbances, and respond to E-Panic emergency notifications.
Assist with security during SCTCA companywide events and activities.
Assist staff with home visits upon request.
Circulate among visitors, clients, or employees to preserve order and protect property at all SCTCA offices.
Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
Manage developing situations, alerting appropriate people in authority and/or emergency personnel.
Follow established safety rules and regulations and assist/instruct SCTCA departments on how to maintain a safe and clean working environment.
Maintain the utmost confidentiality in dealing with employee and client information.
Be an active participant in the Health and Safety Committee, while assisting the Safety Coordinator.
Facilitate and assist with annual safety trainings and periodic drills.
Drive a company vehicle to provide support services across sites, including transporting employees for drug/alcohol testing and Live Scan completion.
Pick up and deliver participants (including adults and children) to and from various locations on and off the reservations for appointments and special events as needed.
Act as backup in completing incident reports and provide assistance in accident investigations.
Assist Safety Coordinator with office safety reviews using the safety checklist.
Support Safety Coordinator in new hire onboarding, safety/security training, and terminations.
Use excellent customer service skills, establish and maintain harmonious relationships with other employees, officials, outside organizations, and representatives of local, state, and federal agencies.
Answer phones, record and distribute messages, greet and direct staff and visitors with courtesy and respect, when needed.
Attendance at work is an essential function of this position.
Other related duties as assigned.
Demonstrate tact and a high level of professionalism due to the sensitive and highly confidential nature of the position.
Consistently report to work on time prepared to perform the duties of the position.
Communicate regularly with supervisor about department issues.
Demonstrate the ability to handle difficult situations with respect and courtesy.
Possess the ability to work effectively with people from diverse cultural, ethnic and socio-economic backgrounds.
Be flexible for periodic after-hours and weekends.
Scheduled travel (outside of the SCTCA service area or in a different county) will be required depending on workload, workshops, trainings, etc.
Work independently and as a team to meet timelines.
Make sound rational decisions and recommendations without bias.
Participate in various departmental meetings and/or committees.
Travel between office sites may be requested to assist with training support/office coverage or as needed.
Develop constructive and cooperative working relationships with others, and maintain them over time.
Encourage and build mutual trust, respect, and cooperation among team members.
Develop and maintain a relationship of trust, confidence, and good rapport with staff, administration, and program participants.
Other projects and responsibilities may be added at the manager's discretion, such as participation in Conferences, Health Fairs, Career Fairs, Graduation events, etc.