Security Supervisor

GardaWorld•Toronto, ON

3d•Onsite

About The Position

This position is for a Site Supervisor who demonstrates strength in supervision by mobilizing a team, building trust, and encouraging collaboration. The Security Supervisor will ensure that security operations run smoothly and provide exceptional customer service, working with people from all shifts in a dynamic environment.

Requirements

Authorized to work in Canada
Excellent leadership skills
First aid certification is mandatory
Hold a valid security license

Nice To Haves

Ambitious with an entrepreneurial spirit
Wants to be a GardaWorld Ambassador

Responsibilities

Ensuring that security operations run smoothly
Providing exceptional customer service
Working with people from all shifts in a dynamic environment
Being welcoming, courteous, and professional at all times
Remaining calm and organized, even during busy periods
Giving clear and confident directions
Being safety-focused and attentive to access control
Greeting clients warmly and clearly
Verifying client information using FlightBridge or a printed daily schedule
Coordinating with Client Care Specialists (CCS) and Ramp Agents via radio
Confirming client escorts with CCS
Directing clients to the preferred access route (ramp-side Lounge entrance or directly to the aircraft)
Ensuring all escorts are coordinated with Ramp and CCS
Remaining vigilant and courteous while enforcing access procedures
Never allowing vehicles or passengers to proceed without confirmation and radio acknowledgment