Security Supervisor - RBC Amphitheatre

Live Nation Entertainment • Toronto, ON

64d • $24 • Onsite

About The Position

Position Overview: Do you remember the last time you cheered so hard you lost your voice? Stood speechless after witnessing greatness? Or saw your favourite band play a triple encore? We do! And that’s why we do what we do and we want you to join us –be part of the Security Supervisor Team at RBC Amphitheatre where our staff are our crew members and have the unique opportunity to create an exceptional fan experience. We’re looking for crew members to join our team as Security Supervisors! Exceptional front-line customer service, willing to go above and beyond for both fans and fellow crew members, possess a positive “can-do” attitude …rain or shine -the show must go on! Position Overview: The Security Supervisor is responsible for supervising and coordinating activities of the security department staff within the venue. Duties may also include additional functions under the direction of the Security Manager and/or Operations Manager.

Requirements

• 2 years experience in a similar role preferred
• Valid Ontario Security Guard License required
• Valid Smart Serve
• Available at times for full-time work hours during the 2026 concert season
• Working knowledge of security operations, security equipment, safety practices in a business environment and enforcement procedures
• Strong strategic thinking and creative problem-solving skills
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• A strong-sense of teamwork and ability to execute programs
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+ and occasional sitting
• All crew members must be 18 years of age or older.
• Applicants for employment in Canada must possess work authorization which does not require sponsorship by the employer for a visa.

Responsibilities

• Direct and supervise security staff and security services for guests.
• Greet and assist guests by responding to inquiries and complaints.
• Oversee work assignments, hiring, training, employee evaluations and scheduled breaks of the security team.
• Ensure staff are well-informed on event specific details.
• Assist the Security Manager to ensure compliance with all policies and procedures that relate to the security department, as well as local, provincial, and federal laws and regulations.
• Communicate with the Security Manager any challenges and status of all assignments prior to the conclusion of the shift.
• Auditing /Assessment of 3rd party security (search protocols, position numbers etc.)
• Show CARE by participating in venue recycling efforts before, during and after the show.
• Role model and enforce safety, health, and security priorities.
• Write reports of daily activities and irregularities such as witnessed incidents, equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Must participate in Live Nation Canada zero waste/sustainability initiatives at the venue
• Other tasks as assigned by the Security Manager or Operations Manager

Benefits

• generous vacation
• healthcare
• retirement benefits
• student loan repayment
• tuition reimbursement
• six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips
• access to free live events through our exclusive employee ticketing program

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed