Security Supervisor

Hilton Grand Vacations • Branson, MO

11d • Onsite

About The Position

The Security Supervisor is responsible for maintaining a safe and secure environment for all team members, members, owners, and guests while following and enforcing all company policies and procedures and providing direction and supervision to Security Officers. The Security Supervisor will assist the Director of Security with training, motivating, coach team members and serve as a role model for the Security department.

Requirements

• High School Diploma/GED
• Able to work flexible schedules including mornings, evenings, weekends and holidays
• Active State of Hawaii Guard Card or ability to acquire one within 30 days of hire
• Active CPR/AED/First Aid Certification (Adult, Infant, and Child) or ability to acquire one within 30-days of hire
• 1 – 3 years of related experience

Nice To Haves

• Associate or Bachelor’s Degree
• 1+ years of supervisory experience
• 3 – 5 years of related experience

Responsibilities

• Conducts patrols of the common areas, offices, work and storage areas, as well as being observant and reporting any safety or security deficiencies.
• Responsible for operating and monitoring all security equipment to include radios, Automated External Defibrillator (AED), Personal Protective Equipment (PPE), master keys and the resort’s key card system.
• Responsible for logging all hard keys, visitor badges, parking passes, as well as lost and found property according to the Company policy and procedure.
• Provides continuous professionalism and courtesy with every guest and team member interaction.
• Conducts preliminary investigations and obtains all information, photographs, statements and evidence for incident reports.
• Assigns schedules, shift posts and special assignments for Security Officers.
• Reviews incident reports for accuracy and completeness.
• Conducts shift briefs and training for Security Officers.
• Responsible for maintaining CPR/AED/First Aid certification.
• Responsible for maintaining State of Hawaii Guard Card.
• Responsible for completing all incident and/ or injury reports for submission to Risk Management, HR and Resort Management in a timely fashion.
• Identifies and assists management with trespassing problematic guests, visitors or team members.
• Maintains confidentiality of all security related matters at all times.
• Participates and assists management, as well as first responders in emergency situations.
• Conducts inspections of, and responsible for notifying management if any deficiencies are found with the Security Department’s vehicles or equipment.
• Escorts team members or vendors through secure areas.
• Conducts key and safe assists as assigned.
• Acts as a witness to cash drops.
• Secure rooms, and assist guests with room access.
• Authorize, monitor, and document access to secured areas.
• Maintain confidentiality of reports- documents, release information to authorized individuals
• Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties as assigned.

Benefits

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED