Security Supervisor

Highgate Hotels•Carolina, PR
•Onsite

About The Position

The Security Supervisor is responsible for directing the day-to-day operation of the Safety and Security department, providing protection and communication with hotel guests and employees. He/she is also responsible for patrolling hotel premises to maintain security, detect and report fire, security and safety hazards and/or violations of Highgate Hotel rules and regulations.

Requirements

  • High School diploma or equivalent and/or experience in a hotel or a related field required.

Nice To Haves

  • At least one year of progressive experience in a hotel or related field preferred.
  • Previous supervisory responsibility preferred.

Responsibilities

  • Supervise security staff.
  • Assign shifts and designate duties.
  • Conduct training for the security staff.
  • Supervise investigations.
  • Arrange and implement procedures for emergency situations such as fire, bomb threats, hurricane, etc.
  • Be an active member of safety committee.
  • Review payroll for department.
  • Review daily activity log at the beginning of each shift.
  • Check identification of visitors and employees, if applicable.
  • Check and document packages.
  • Open secured areas for authorized personnel.
  • Complete incident/accident reports in a clear and concise manner.
  • Maintain daily activity log.
  • Conduct assigned tour of building.
  • Investigate all reported thefts, accidents and security complaints.
  • Assist in all fire and/or emergency situations.
  • Provide escort to guests and/or employees as necessary.
  • Respond to all types of alarms.
  • Monitor TV camera, if applicable.
  • Administer Heimlich Maneuver and or First Aid/CPR as necessary.
  • Conduct investigations relative to property losses, guest and employee accidents and illnesses, and crimes against the hotel.
  • Check packages and document all deliveries.
  • Patrol the area to insure they are secure and free of unauthorized persons and disturbances.
  • Provide escorts to persons carrying money, or other requests.
  • Issue and inventory pagers, radio equipment and keys on a daily basis, if applicable.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) Retirement Plan with employer matching contributions
  • Paid holidays
  • Paid vacation
  • Paid sick leave
  • Employee assistance program (EAP)
  • Educational opportunities / Tuition reimbursement
  • Paid jury duty leave, personal leave, medical leave, and military leave
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