Security Supervisor /Experience High-end Retail (Ft. Lauderdale Regional Office)

St. Moritz Security Services•Miami, FL

11d•Onsite

About The Position

St. Moritz Security Services, Inc. is seeking a Security Supervisor to provide security services at assigned locations. The role focuses on observing and reporting, monitoring activities, conducting patrols (foot, vehicular, golf cart, bicycle), reporting suspicious activities and persons, writing detailed reports, enforcing post orders and site rules, and responding to emergencies. The company emphasizes its people as the key to its success and is committed to providing the highest level of service.

Requirements

Minimum high school diploma or equivalent required.
Minimum 1-3 years of professional-level work experience preferred.
Must possess a valid registration/permit/license required by the state in which the employee is employed (Florida D License).
Ability to provide reliable transportation to consistently get to and from work on time.
Ability to write effective, concise, and legible reports.
Demonstrated ability to be very customer service oriented, with the ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations.
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
Outstanding verbal and written communication skills required.
Ability to successfully interact at all levels within the organization, including with clients, while functioning as a team player.
As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test where required.
As a condition of continued employment, employee must maintain current active status of all necessary registrations/licenses/permits required by the jurisdiction and must carry the appropriate documents at all times while on duty.

Nice To Haves

Current or prior military experience, or college education in the security field desirable.
Prior experience in the security industry, law enforcement, military, and/or customer service highly desired.
Experience in scheduling, operations, or other functions of the security industry a plus.
Some clients require additional background screening, testing, and procedures.

Responsibilities

Executing security services as outlined in the Post Order Manual and accompanying policy and procedural guidelines.
Conducting walking patrols of building/facility and assigned areas, which may include vehicular, golf cart, and/or bicycle patrols.
Identifying and reporting security threats, unsafe conditions or hazards, and/or other emergency situations.
Performing site-specific duties such as customer service, loss prevention, retail security, lobby/visitor reception, service/freight elevator security, loading dock security, and other safety and security roles.
Writing detailed, accurate, and legible incident reports during shift, noting unusual activities and resolutions.
Contacting appropriate individuals (Site Supervision, Field Management, etc.) as directed or needed.
Knowing all site-specific policies and procedures, and implementing emergency response activities.
Following all company procedures, maintaining acceptable attendance, and adhering to grooming and customer service standards.
Participating in all company and site required orientation and training programs.
Responding to incidents during shift in conformity with Post Orders and the Company’s Use of Force Policy, ensuring appropriate action, report completion, and timely notification.
Conducting security, customer service, or support functions as directed by supervisor or in support of client request(s).