Security Supervisor Dual Rate
About The Position
This role involves a dual rate of pay, where the individual will perform both supervisory duties and Security Officer duties. When scheduled and performing supervisory duties, the supervisor rate will apply. When scheduled and assigned Security Officer duties, the Security Officer rate will apply. The position requires supervising Security Officers, ensuring adherence to policies, responding to incidents, and maintaining a safe and secure environment for guests and employees. Additionally, the role includes patrolling the property, providing guest service, observing and reporting suspicious activity, and responding to emergencies.
Requirements
- High school diploma or GED required
- Minimum 2 years of security experience, preferably in a casino, hospitality, or similar environment
- Ability to work flexible schedules, including nights, weekends, and holidays
- Strong communication and conflict-resolution skills
- Ability to remain calm and make sound decisions in high-stress situations
- Must be at least 21 years of age
- Must have strong organizational, analytical and communication skills, both verbal and written
- Must meet all state, tribal, and gaming regulatory requirements
- Ability to obtain and maintain any required gaming license or security certification
- Ability to read, write, speak and understand English
Nice To Haves
- Prior lead or supervisory experience preferred
- CPR/First Aid certification preferred or ability to obtain upon hire
Responsibilities
- Supervise Security Officers during assigned shifts, ensuring proper coverage and adherence to policies and procedures
- Uphold Caesars Entertainment’s service standards and core values
- Assign posts, monitor performance, and provide guidance and direction to security staff
- Respond to and manage incidents including disturbances, medical emergencies, evacuations, and guest complaints
- Prepare incident reports, shift logs, and other required documentation accurately and timely
- Assist with training, coaching, and mentoring Security Officers
- Enforce company policies, procedures, and regulatory requirements
- Act as the point of contact for Security during assigned shifts in the absence of management
- Coordinate with Surveillance, Operations, and local law enforcement as needed
- Patrol casino, hotel, and surrounding property to ensure safety and security
- Provide visible security presence and exceptional guest service
- Monitor access points and control entry when required
- Observe, detect, and report suspicious activity
- Respond to alarms, emergencies, and service calls
- Assist guests and employees in a courteous and professional manner
- Participate in all mandatory meetings and pre-shift BUZZ sessions
- Must be able to get along with co-workers and work as a team
- Must be able to respond to visual and aural cues
- Must present a well-groomed, professional appearance
- Meets the attendance guidelines of the job and comply with all state, federal and regulatory policies and procedures
- Must be able to work a varied schedule including holidays, nights and weekends as needed
- Must be able to work a reasonable amount of overtime when required
- Perform other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
