Security Supervisor Dual Rate

Caesars Entertainment•Chandler, OK

2d•Onsite

About The Position

This position is compensated at a dual rate of pay, receiving a Supervisor rate when scheduled and performing supervisory duties, and a Security Officer rate when scheduled and assigned Security Officer duties. The role involves supervising Security Officers during assigned shifts, ensuring proper coverage and adherence to policies and procedures, and upholding Caesars Entertainment’s service standards and core values. Additionally, the role includes patrolling casino, hotel, and surrounding property to ensure safety and security, providing a visible security presence, and exceptional guest service.

Requirements

Ability to read, write, speak and understand English.

Nice To Haves

Must be able to work a varied schedule including holidays, nights and weekends as needed.
Must be able to work a reasonable amount of overtime when required.

Responsibilities

Supervise Security Officers during assigned shifts, ensuring proper coverage and adherence to policies and procedures
Uphold Caesars Entertainment’s service standards and core values
Assign posts, monitor performance, and provide guidance and direction to security staff
Respond to and manage incidents including disturbances, medical emergencies, evacuations, and guest complaints
Prepare incident reports, shift logs, and other required documentation accurately and timely
Assist with training, coaching, and mentoring Security Officers
Enforce company policies, procedures, and regulatory requirements
Act as the point of contact for Security during assigned shifts in the absence of management
Coordinate with Surveillance, Operations, and local law enforcement as needed
Patrol casino, hotel, and surrounding property to ensure safety and security
Provide visible security presence and exceptional guest service
Monitor access points and control entry when required
Observe, detect, and report suspicious activity
Respond to alarms, emergencies, and service calls
Assist guests and employees in a courteous and professional manner
All team members will follow the Everyone Greets Everyone (EGE) policy.
Team members will participate in all mandatory meetings and pre-shift BUZZ sessions.
Must be able to get along with co-workers and work as a team.
Must be able to respond to visual and aural cues.
Must present a well-groomed, professional appearance.
Meets the attendance guidelines of the job and comply with all state, federal and regulatory policies and procedures.
Perform other duties as assigned.