Security Specialist- St. Paul, MN Headquarter Office
About The Position
The Security Specialist is accountable for maintaining exceptional customer service while monitoring security systems and equipment, supporting security system programming and badging activities, observing and reporting suspicious behavior and incidents, enforcing company policies, and analyzing footage and alarms to identify patterns or trends. The role works daily in a campus environment and requires calm, decisive responses to situations, including emergencies. The specialist communicates with law enforcement, fire departments, emergency medical personnel, and other state or federal agencies. The position may require apprehending trespassers or escorting unauthorized people off the property. The specialist collaborates professionally with security staff and internal resource partners and stakeholders. Duties include maintaining daily activity logs, writing incident reports, and preparing surveillance reports. Regular training in verbal de-escalation, conflict resolution, and the use-of-force continuum is required, with ongoing performance feedback and evaluation to support continuous improvement and compliance with ethical standards. The role may provide coverage at more than one campus location, assist with security officer training, and perform other assigned duties. This is an hourly position. The job involves prolonged sitting or working and prolonged standing, lifting at least 25 pounds, and patrolling the facility and exterior grounds in all weather conditions to conduct building rounds and inspections. The position reports to the Security Manager.
Requirements
- At least 3–4 years of related experience in a previous security role.
- High school diploma or GED.
- Valid Class D or higher driver's license and a clean driving record for at least 5 years.
- Direct knowledge of access control and CCTV applications or platforms.
- Strong analytical and problem-solving skills.
- Ability to work independently, including potentially alone on a shift, and within the security team framework and reporting structure.
- Motivation and willingness to continuously learn, apply training techniques, and create a self-development plan for curriculum objectives.
- Training in First Aid, CPR, and AED use.
- Extensive knowledge of public safety, security operations, and procedures.
- Strong customer service skills, good judgment, a professional and service-minded persona, and willingness to act decisively.
- Ability to sit or work and stand for prolonged periods, lift at least 25 pounds, and patrol facility and exterior grounds in all weather conditions.
Nice To Haves
- Post-secondary education.
- Knowledge of Genetec, Axis, Bosch, or Hanwha camera platforms and AI intercoms.
Responsibilities
- Monitor security systems and equipment, and respond to and act on alarms.
- Support security system programming and badging activities.
- Observe and report suspicious behavior and incidents, enforce company policies, and analyze security footage and alarms for patterns or trends.
- Investigate suspicious behavior, incidents, and security breaches.
- Apprehend trespassers or escort unauthorized people off the property when required.
- Communicate and collaborate professionally with security staff, internal resource partners and stakeholders, and law enforcement, fire, emergency medical, and other state or federal agencies.
- Maintain daily activity logs, prepare incident reports, and prepare surveillance reports.
- Participate in regular training in verbal de-escalation, conflict resolution, and the use-of-force continuum, and engage with ongoing performance feedback and evaluation.
- Support security coverage at other campus locations as needed, assist with security officer training, and perform other assigned duties.
- Conduct building rounds and inspections throughout the facility and exterior grounds.
Benefits
- Ecolab states that it strives to provide comprehensive and market-competitive benefits for associates and their families; specific benefits are not listed in the posting.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
