Security Specialist

GE Aerospace•Elgin Township, IL
•Onsite

About The Position

The GE Aerospace Research Security Specialist oversees daily activities and manages the Visitor Center at GE Aerospace Research in Niskayuna, New York. The role delivers customer service, ensures adherence to security protocols, and safeguards sensitive company information. Working with the security team, the Specialist coordinates visitor processing, photo identification development, programming, and event management. The position manages events, visitor registration, and badging operations; maintains security procedures and performance measures; and supports continuous improvement through Lean methodologies. It also provides training, audits access systems and programming, and helps maintain a compliant, professional, and welcoming experience for visitors and event participants. An on-site presence is required.

Requirements

  • Bachelor’s degree or Associate of Science degree from an accredited college or university, or equivalent professional experience.
  • Demonstrated experience managing customer service or security operations, preferably in a corporate environment.
  • Excellent verbal and written communication skills, with an emphasis on customer service, professionalism, and discretion.
  • Familiarity with security protocols, confidentiality requirements, and best practices.
  • Ability to handle sensitive situations with tact, sound judgment, and discretion.
  • Ability to work on-site to fulfill position responsibilities.

Nice To Haves

  • Experience applying Lean principles in operational or security environments.
  • Excellent problem-solving and analytical skills.
  • Experience in a security or visitor management role.
  • Proficiency with visitor management platforms.
  • Experience with Lenel OnGuard, RightCrowd, government watchlist screening software, and Microsoft Office applications.
  • Ability to work independently and collaboratively in a team environment.
  • Commitment to maintaining the highest standards of security and confidentiality.
  • Data management, analysis, and auditing experience.

Responsibilities

  • Manage daily events, visitor processing, and badging operations.
  • Apply Lean methodologies, maintain key performance indicators, and develop actionable plans to drive continuous improvement and achieve operational objectives.
  • Develop, revise, and audit security policies, standard work, and operating procedures for visitors, events, and company photo identification badges.
  • Provide training and development opportunities to improve team efficiency, site-wide understanding of processes and tools, and security personnel performance.
  • Maintain a culture of compliance while creating a professional and welcoming experience for visitors and event participants.
  • Audit access systems and programming in support of company and regulatory requirements.
  • Establish and maintain standard work for Visitor Administrator responsibilities.
  • Oversee the visitor registration system by coordinating with the GE Aerospace platform leader, managing system roles and access, and training site personnel.
  • Manage visitor registration and validation, ensuring compliance with security protocols and proper credentialing.
  • Collaborate with site hosts to ensure a streamlined event experience.
  • Establish and maintain standard work for Badge Administrator responsibilities.
  • Oversee the access control badging system in coordination with the GE Aerospace platform leader and Badge Administrator.
  • Oversee validation of requirements for creating and programming site access control badges.
  • Work with site sponsors to submit badge requests, validate requirements, and facilitate issuance of access badges.
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