Security Site Supervisor - Health Center

Allied Universal•New Castle, DE
•Onsite

About The Position

Allied Universal is hiring a full-time Security Site Supervisor for a health center in New Castle, Delaware. The supervisor is responsible for the professional operation, administration, profitability, and quality assurance of uniformed security services at the client site. The role includes overseeing site security operations and personnel, maintaining service quality and contract compliance, responding to client requests, and providing direction to subordinates. Health-center duties include restraining individuals. The position requires foot patrols involving walking and standing, and the ability to work outside in the elements. Starting pay is $20.48 per hour.

Requirements

  • Must be at least 21 years old.
  • At least 6 months of security experience.
  • Previous supervisory experience.
  • High school diploma or equivalent.
  • Must be able to pass any state-required training or other licensing qualifications.
  • Must pass a state licensing test if driving a company-owned or client-provided vehicle.
  • Must possess at least one of the following: active-duty military, military reserve, or National Guard service; Auxiliary Police or Police Cadet service; at least one year of verifiable successful supervisory experience in the security-related industry; or an associate degree or higher in any discipline.
  • Ability to operate radio or telephone equipment and/or console monitors.
  • Ability to interact cordially and communicate with the public.
  • Effective oral and written communication skills.
  • Problem-solving and active-listening skills.
  • Ability to assess and evaluate situations, and identify critical issues quickly and accurately.
  • Ability to compile, sort, interpret, research, and investigate information.
  • Ability to mediate conflict with tact and diplomacy.
  • Ability to write informatively, clearly, and accurately.
  • Teamwork and attention to detail.
  • Ability to walk and stand for foot patrol duties and work outdoors in the elements.
  • Health-center duties include restraining individuals.

Nice To Haves

  • Meets the basic qualifications for Custom Protection Officer.

Responsibilities

  • Oversee the diligent performance of all on-site security functions, including staffing, scheduling, and training assigned personnel.
  • Ensure contract-required training and screening requirements for security personnel are met.
  • Keep overtime to a minimum or within requirements designated by Allied Universal.
  • Inspect security personnel and their job performance to ensure quality of service and contract compliance.
  • Perform operational and related functions, including payroll, reviewing and maintaining incident reports, and assisting with security surveys and post orders.
  • Recommend positive and negative personnel actions for directly supervised employees.
  • Respond to client requests.
  • Make emergency notifications as required by site Post Orders.
  • Provide subordinates with direction and instruction on their duties.
  • Make disciplinary action and commendation decisions pertaining to security personnel.
  • Recommend productivity improvements and cost reductions to management.
  • Recommend physical security surveys and post orders.

Benefits

  • Paid orientation.
  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Company retirement plans.
  • Seven paid holidays annually at time and a half, if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
  • Career advancement opportunities.
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