Security Site Supervisor (Overnight)

Securitas•Houston, TX

7d•Onsite

About The Position

Securitas is seeking a professional and dependable Site Supervisor to oversee security operations at a professional administrative campus in Houston. This leadership role is responsible for supervising a small team of Security Officers, maintaining officer schedules, coordinating with the client, and ensuring the safety and security of the property. The Site Supervisor will serve as the primary point of contact for visitors after hours and help maintain a welcoming, secure, and professional environment. The ideal candidate will possess strong leadership skills, excellent customer service abilities, and experience managing security operations in a professional office or campus setting.

Requirements

Must be 21 years of age or older
Must possess a valid Driver's License
High School Diploma or GED
Minimum 2 years of security experience
Previous supervisory or leadership experience preferred
Strong verbal and written communication skills
Ability to work overnight shifts, weekends, and holidays as required
Strong leadership and decision-making skills
Excellent customer service and interpersonal skills
Professional appearance and demeanor
Ability to communicate effectively with clients, visitors, and staff
Strong organizational and scheduling skills
Attention to detail and situational awareness
Ability to remain calm and professional in emergency situations
Ability to stand and walk for extended periods
Ability to perform routine patrols
Ability to work indoors and outdoors in varying weather conditions
Ability to safely operate a motor vehicle if required

Nice To Haves

Previous Site Supervisor, Shift Supervisor, Lead Officer, or Security Management experience
Experience working in office, campus, church, school, administrative, or customer-service-oriented environments
Experience with access control systems and visitor management procedures
Strong computer skills and report-writing abilities

Responsibilities

Supervise and support a team of Security Officers.
Create, maintain, and adjust weekly officer schedules.
Assist with staffing coverage and shift assignments.
Train and mentor officers on post procedures and expectations.
Conduct post inspections and monitor officer performance.
Ensure compliance with all site and company policies.
Serve as the primary point of contact for the client during assigned shifts.
Maintain effective and professional communication with client representatives.
Address operational concerns and communicate security-related issues promptly.
Foster positive working relationships through exceptional service and professionalism.
Monitor and control access to the property.
Verify visitors, contractors, vendors, and authorized personnel before granting access.
Maintain accurate visitor and access records.
Conduct patrols of buildings and grounds as required.
Monitor for unusual, suspicious, or unsafe activity.
Respond appropriately to incidents, emergencies, and alarms.
Complete detailed incident reports and daily activity reports.
Provide exceptional customer service to employees, visitors, contractors, and vendors.
Serve as a professional first point of contact for individuals accessing the property.
Answer questions, provide directions, and assist with site-related inquiries.
Maintain a courteous and professional demeanor at all times.