Overnight Security Supervisor

AccorHotel • Santa Monica, CA

2d • Onsite

About The Position

Reporting to the Director of Security, responsibilities and essential job functions include but are not limited to the following: Ensure the overall safety and security of the guests, colleagues and property premises. Collaborate with Director of Security and Security Manager on ways to continually enhance departmental performance. Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations. Establish and execute strong rapport, trust, and respect among Security team. Awareness of Fairmont Miramar activities/events each day and ensure a professional security presence is presented all while focusing on exceptional service. Conduct regular floor patrols, responding to guest or colleague calls for assistance, always ensuring emergencies. Assist with training new hires, ensuring successful onboarding program. Collaborate with department heads to ensure smooth operations daily. Ability to mentor, counsel, supervise and lead shift operations in the absence of Security Leadership. Review all daily activity reports adhere to standards of Executive Committee & properly communicate any concerns to Security Agents. Assist in and all emergency responses but not limited to earthquakes, fires, bomb threats, tsunami, civil unrest, and those deemed by Management. Assist guests regarding hotel facilities in an informative and helpful way. Conduct regular floor patrols, responding to guest or colleague calls for assistance, always ensuring emergencies are handled with the utmost priority.

Requirements

• High school diploma or GED; 4 years’ experience in the security/loss prevention or related professional area OR 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area
• California Guard Card required
• CPR/AED/First Aid Certification required
• Strong interpersonal and problem solving abilities
• Exceptional understanding of values, consisting of respect, integrity, trust, and always maintaining professional image at all times

Responsibilities

• Ensure the overall safety and security of the guests, colleagues and property premises
• Collaborate with Director of Security and Security Manager on ways to continually enhance departmental performance
• Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations
• Establish and execute strong rapport, trust, and respect among Security team
• Awareness of Fairmont Miramar activities/events each day and ensure a professional security presence is presented all while focusing on exceptional service
• Conduct regular floor patrols, responding to guest or colleague calls for assistance, always ensuring emergencies
• Assist with training new hires, ensuring successful onboarding program
• Collaborate with department heads to ensure smooth operations daily
• Ability to mentor, counsel, supervise and lead shift operations in the absence of Security Leadership
• Review all daily activity reports adhere to standards of Executive Committee & properly communicate any concerns to Security Agents
• Assist in and all emergency responses but not limited to earthquakes, fires, bomb threats, tsunami, civil unrest, and those deemed by Management
• Assist guests regarding hotel facilities in an informative and helpful way
• Conduct regular floor patrols, responding to guest or colleague calls for assistance, always ensuring emergencies are handled with the utmost priority

Benefits

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED