Full-Time Security Shift Supervisor (Mall)

Comstock • Ashburn, VA

1d • Onsite

About The Position

The Security Shift Supervisor for ParkX Management ensures that the facility is run smoothly, safely, and cleanly, providing a positive experience for residents, tenants, and guests. This role involves overseeing daily operations, enforcing policies, and maintaining a secure environment.

Requirements

• High School Diploma
• Must be a certified security officer by the state of Virginia
• Minimum of at least 1 year experience in a customer-service related field
• Valid driver's license without major violations
• Flexibility to work after hours and weekends, as needed
• Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships
• Strong sense of urgency
• Strong problem-solving, time management and communication skills
• Must be highly credible and trustworthy, and operate with high degree of integrity
• Must hold oneself and others accountable and strive for a high level of excellence
• Must have a positive, can-do attitude and be able to fuel growth and innovation
• Must be customer-focused and results-oriented
• Must want to continuously learn and develop
• Exceptional oral and written communication, active listening, and organizational skills
• Ability to establish strong working relationships with others in a team setting
• Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
• Self-directed and able to work independently, with minimal supervision

Responsibilities

• Complete hourly patrol route of the property using the security system.
• Perform access control for guests, tenants, and vendors.
• Ensure no property is being damaged.
• Conduct routine foot patrols in and around the building.
• Observe and report safety issues.
• Issue banning notices to rule violators and maintain a file for them, notifying management when necessary.
• Maintain the appearance of the two plaza kiosks.
• Enforce the “no dogs on the plaza” policy.
• Keep updated information (e.g., Kiss N Ride, Contact Phone #’s, Rules of Conduct) and communicate to guests as needed.
• Report any unknown work occurring at the property to management.
• Immediately notify Park X, Commercial property management, and Residential property management if anyone parks illegally on the plaza.
• Communicate to guests that fire access areas must be kept accessible for fire trucks and ambulances.
• Close loading dock doors as needed.
• Report any concerns to management.
• Assist the Marketing team before, during, and after events as needed (Reston and Loudoun Station).
• Manage the valet; ensure that cars are not being parked on the plaza or on the down ramp (Reston Station).
• Ensure that the plaza marketing plan is followed for Special Events (Reston Station).
• Manage traffic coming onto the plaza and keep it moving (Reston Station).

Benefits

• Medical
• Dental
• Vision
• 401K Match
• Life Insurance
• Career Development - Opportunities for Advancement within our expanding portfolio
• Annual Professional Development Funds to fuel your growth
• Free Parking
• EV charging
• Parental Leave Program
• Friendly Work Environment that values collaboration

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED