Security Shift Supervisor - Armed MD Guard Card

Allied Universal • Washington, DC

2d

About The Position

Allied Universal Services is seeking an Armed Security Shift Supervisor to supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The supervisor acts as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers. The role includes supervising staff on the assigned shift and providing coaching, recognition, and discipline within the approved empowerment range.

Requirements

• Be at least 21 years of age.
• Have a high school diploma or equivalent.
• Have at least 3 years of security experience.
• Have at least 3 years of supervisory experience.
• Possess an Armed Maryland Guard Card.
• Possess effective written and oral communication and interpersonal skills, with the ability to deal professionally and effectively with personnel at all levels and the general public.
• Meet applicable state and/or local licensing requirements, which may be required before employment.
• Successfully complete a background investigation and drug screen as a condition of employment.
• Demonstrate exceptional customer service and communication skills.
• Have intermediate computer skills to operate client-specific wireless technology.
• Be able to handle client-site crisis situations calmly and efficiently.

Responsibilities

• Supervise and coordinate the delivery of quality services on the assigned shift.
• Act as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
• Coach, recognize, and discipline staff within the approved empowerment range.
• Communicate shift staffing needs to the Account Manager or Operations Manager.
• Ensure officers receive appropriate training and develop technical and professional skills.
• Ensure employee grievances are heard with support from appropriate district or region HR employees and the Account or Operations Manager.
• Administer job safety analyses (JSAs) and safety programs outlining site-specific hazards, including vehicle and driving safety as applicable to company procedures.
• Assist the Account or Operations Manager with managing uniforms, equipment, supplies, and vehicles, including maintaining inventories and maintenance checklists.

Benefits

• Medical, dental, and vision insurance.
• Basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven paid holidays annually at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED