Security Shift Supervisor - DC

Mattel•San Bernardino, CA

1d•Onsite

About The Position

Mattel is a leading global toy company that creates innovative products and experiences to inspire, entertain, and develop children through play. The Mattel Global Security Team is seeking a Security Shift Supervisor. This role will serve as the primary point of contact for all shifts, operating 24/7, and will provide support to Security Officers. The supervisor will also complete special tasks and projects assigned by the Security Manager and perform standard Security Officer duties as needed. Mattel Officers are direct Mattel employees, not third-party service providers. The company emphasizes a diverse and inclusive workplace where every team member feels respected, included, and heard, fostering creativity and innovation.

Requirements

Three or more years of experience leading a team of 5 or more personnel in a corporate or logistics security function, law enforcement, military environment, or related field.
High school diploma or GED, required.
Must have a valid driver’s license.
Must have a valid Security License (where required). No Guard Card is required for CA applicants.
Must become certified in First Aid, CPR, and Blood-borne Pathogens (training provided).
Ability to read, analyze, and interpret general business policies, training, compliance requirements, professional journals, technical procedures, or governmental regulations.
Ability to analyze and interpret information provided to complete assigned tasks and projects.
Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior, and being open to change and adapting to new information or unexpected obstacles.
Ability to write reports, business correspondence, and procedure manuals including detailed incident reports writing.
Display exceptional customer service and communication skills.
Ability to effectively present information and respond to questions from employees, clients, customers, and the public.
Intermediate to advanced computer, tablet, and smartphone knowledge – (Microsoft suite, internet, mobile applications, and email).
CCTV and physical security programs.
Ability to stand and walk for extended periods.
Ability to lift and move up to 50 pounds.
Ability to rotate shifts based on business needs.
Must be able to work weekends and overtime, as required.
Attend and participate in all mandatory training to meet requirements, maintain job-competence, and succeed in professional development.

Nice To Haves

Analytical abilities to think critically making clear, well-reasoned rational decisions.
Trustworthy qualities and being a person of character and conviction who can be trusted, without fail, to deliver on promises.
Accountability to hold yourself, your team, and your partners to the highest standard for performance necessary for achieving results.
Mature judgment, strong communication, and organizational skills.
Excellent interpersonal skills and ability to work with people at all levels.
Understanding and influencing others and their actions is important in providing a safe, orderly environment.
Ability to effectively communicate with the public and with all levels of the organization in the performance of daily duties.
Ability to effectively respond to all types of situations confidentially and possess the ability to remain calm during emergency or stressful situations.
Working knowledge of PCs and software including MS Windows, Microsoft Office, and Outlook.

Responsibilities

Enforce Mattel Global Security Department Best Practices and adhere to US Customs Trade Partnership Against Terrorism (CTPAT) program recommendations, including protecting the organization’s physical property, assets, and personnel from theft, damage, harm, unlawful activities, etc.
Perform administrative data entry duties as assigned by post order standards (i.e., Guardhouse, Employee Entrance, Rover Patrol, Building Entrance, Satellite Site Patrol).
Guide and perform electronic-based audits.
Coordinate the work of the Security Officers in the performance of security and related tasks, as outlined in the Contingency Operations and S.O.P. manuals, under the supervision of the Security Manager.
Responsible for the scheduling, payroll, and timekeeping of the officers.
Conduct corrective action, regular touch bases, and performance reviews with the security officers.
Enforce Mattel’s Intellectual Property, privacy, and confidentiality with the utmost protection.
Responsible for contacting the Security Manager, Facility Management, and Facilities personnel, as required, during emergencies or as security issues arise.
Support training of security officers, coach, and direct personnel in the security function and be skilled in the duties and responsibilities of the group directed.
Respond to fire/first aid emergencies and facilitate EHSS processes.
Work closely with facility management, HR, corporate, and other departments.