Security Shift Supervisor - Full Time (CLE Regional Office)

St. Moritz Security Services•Lima, OH

5d•Onsite

About The Position

St. Moritz Security Services, Inc. is seeking a Shift Supervisor for their Lima, OH location. This role is responsible for overseeing security personnel and supporting daily branch and field operations. The Shift Supervisor acts as a liaison between management, security officers, clients, and internal departments to ensure efficient and professional service delivery. The company emphasizes that its people are the key to its success, with a commitment from top to bottom to provide the highest level of service.

Requirements

High school diploma or equivalent
At least 1 year of security experience
Valid driver’s license and clean driving record
Ability to obtain or maintain required guard card or security license
Proficiency with Microsoft Word, Excel, web-based applications, and email
Strong communication, organizational, and interpersonal skills
Ability to multitask and make sound decisions in a fast-paced environment
Excellent report-writing and problem-solving abilities
Ability to pass criminal, motor vehicle, and client-required background checks
Must be available for varying shifts, overtime, schedule changes, and occasional on-call emergencies
Must be present in the field or branch office during assigned shifts
Must be able to stand, sit, walk, drive, read reports and computer screens, and remain calm during emergencies
Must protect confidential information and maintain a professional demeanor at all times

Nice To Haves

Some college preferred
Supervisory experience preferred
2–3 years of experience preferred

Responsibilities

Supervise and communicate with field security officers
Conduct site inspections and document findings electronically
Ensure employees follow company policies, post orders, and safety procedures
Respond to call-offs, no-shows, emergencies, and staffing needs
Fill open security posts when necessary
Investigate incidents and accidents and complete required reports
Assist with scheduling, payroll, billing, and administrative duties
Conduct orientations, training, and onboarding for new employees
Participate in recruiting, interviews, performance reviews, and disciplinary actions
Inspect worksites for safety hazards and service-quality concerns
Communicate with clients and management regarding staffing and operations
Review and communicate changes to post orders and procedures
Maintain a professional, respectful, and compliant work environment