Security Shift Supervisor - Commercial Building

Allied Universal • New York, NY

3d • Onsite

About The Position

Allied Universal is hiring a Security Shift Supervisor to oversee a Commercial Building located in the Eastchester Heights Area of the Bronx. This position is Full Time and requires flexibility Monday - Sunday across Morning, Afternoon, and Overnight shifts. The role demands great customer service skills for daily interaction with the general public, clients, and staff. Allied Universal Services is currently searching for a Professional Security Shift Supervisor. The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Requirements

• At least 18 years of age
• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting
• Must be able to read and understand all operating procedures and instructions
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently

Nice To Haves

• Possess a high school diploma or equivalent, or 5 years verifiable experience
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check

Responsibilities

• Supervise and coordinate the delivery of quality services on a specific shift at an assigned customer.
• Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers.
• Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.
• Handle both common and crisis situations at the client site, calmly and efficiently.
• Display exceptional customer service and communication skills.

Benefits

• Rewarding careers that provide you a sense of purpose
• Dynamic, welcoming, and collaborative workplace
• Part of a team that contributes to a culture that positively impacts the communities and customers we serve

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED