Security Shift Supervisor - Harlem Supermarket

Allied Universal•New York, NY

1d•Onsite

About The Position

Allied Universal is hiring a Security Shift Supervisors to oversee a Supermarket located in Harlem. The Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Requirements

High school diploma or equivalent required
At least 18 years of age
Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
Must be able to frequently prepare written reports and logs in neat, legible handwriting
Must be able to read and understand all operating procedures and instructions
1+ Years' Law Enforcement Experience OR 2+ Years' Security Supervisor/Manager Experience OR 3+ Years Retail Manager Experience
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
Must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
Intermediate computer skills to utilize innovative, wireless technology at client specific sites
Ability to handle both common and crisis situations at the client site, calmly and efficiently
Display exceptional customer service and communication skills
Ability to handle crisis situations at the client site, calmly and efficiently

Responsibilities

Supervise and coordinate the delivery of quality services on a specific shift at an assigned customer.
Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers.
Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.
Exhibit great customer service skills, interacting with the general public, client, and staff.
Prepare written reports and logs in neat, legible handwriting.
Read and understand all operating procedures and instructions.
Handle both common and crisis situations at the client site, calmly and efficiently.
Display exceptional customer service and communication skills.
Handle crisis situations at the client site, calmly and efficiently.
Work in various environments such as cold weather, rain/snow or heat.
Occasionally lift or carry up to 40 pounds.
Climb stairs, ramps, or ladders occasionally during shift.
Stand or walk on various surfaces for long periods of time.