Security Shift Supervisor

Allied Universal • Cary, NC

10d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Officer Lobby Desk in Apex, NC, you will serve and safeguard clients in a range of industries. Join Allied Universal at a professional front desk location where you will greet visitors, support access procedures, monitor activity, and provide outstanding customer service and communication. In this stationary role, you will help promote a secure environment through strong presence, attention to detail, and professionalism. Be part of a team that is agile, reliable, and innovative, with a caring culture that values teamwork and integrity.

Requirements

• Be at least 21 years of age.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• CPR certification is preferred.
• CPR and/or First Aid knowledge is preferred.
• Being comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.

Responsibilities

• Provide customer service by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at the front desk.
• Monitor visitor access, check in guests, and assist with directing employees, visitors, and deliveries in accordance with location protocols.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner while communicating with site contacts and/or emergency personnel as needed.
• Maintain awareness of front desk activity, report unusual behavior and/or policy concerns, and document incidents according to post guidelines.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED