SECURITY SHIFT SUPERVISOR - Track

Caesars Entertainment•Shelbyville, TN

23h•Onsite

About The Position

The Security Supervisor is responsible for the daily operations of the Racing Security Department. This role involves coordinating the training of department personnel, managing schedules, overseeing all departmental staff, and assuming command of the Racing Security Department in the absence of the Security Manager. The Security Supervisor ensures Security Officers are properly trained, certified, and current for all aspects of their job duties through ongoing instruction and program management. This position adheres to all Indiana Horse Racing Commission regulations and promotes an outgoing, friendly, customer-oriented personality at all times. It provides basic security coverage, ensuring adequate protection for the safety and assets of patrons, Team Members, vendors, and the company. The Security Supervisor must attend meetings and be available for on-call situations as needed. This role may perform multiple Security Staff functions if needed, in coordination with guidelines set by the Indiana Horse Racing Commission, in areas such as Alcohol Testing, Barn Walker, Back Gate, Front Paddock, Grandstands, Stable Gate, OTB Post, Paddock, Parking Control, Test Barn, Escort Assignment, Veterinarian Escort, and Winners Circle. Additionally, the role is responsible for fostering a fun environment, being gracious to all guests and co-workers, promoting a positive influence in the community, and participating in company-sponsored events. The Security Supervisor enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs, ensuring that behavior and appearance comply with established standards and maintaining a professional work environment with management and staff.

Requirements

High School Diploma or GED is required.
At least 1 year of experience in a supervisory role.
Must have outstanding interpersonal communication, organizational, planning and documentation skills.
Must be able to handle customer inquiries on behalf of the Security Department.
Must have excellent computer skills, with knowledge of Microsoft software products such as Word, Excel and Project.
Must be able to sit, stand, walk, kneel, bend, lift, grip tools, and utilize a computer without limitation.
Must be able to communicate effectively both verbally and written and capable of multi-tasking in a dynamic work environment.
Must hold a Valid Motor Vehicle License with good driving record.
Must be at least 21 yrs or older.
Must be capable of CPR/ AED/ First Aid certification and Indiana Horse Racing Commission licensure.
Must be able to read, write and speak English.
Must be able to lift 50 pounds and stand/ walk for long periods of time.
Must be able to work in a noisy, smoked filled, with close quarters, and hot or cold in excessive weather conditions; depending on your work area.

Nice To Haves

College-level training is preferred.

Responsibilities

Ensures Security Officers are properly trained, certified and current for all aspects of their job duties by providing ongoing instruction and program management.
Adheres to all Indiana Horse Racing Commission regulations and promotes an outgoing, friendly customer-oriented personality at all times.
Provides basic security coverage ensuring that adequate protection is provided for the safety and assets of patrons, Team Members, vendors and the company.
Attends meetings and is available for on call situations as needed.
May perform multiple Security Staff functions if needed in coordination with the guidelines set by the Indiana Horse Racing Commission of the following areas: Alcohol Testing, Barn Walker, Back Gate, Front Paddock, Grandstands, Stable Gate, OTB Post, Paddock, Parking Control, Test Barn, Escort Assignment, Veterinarian Escort, and Winners Circle.
Fosters a fun environment.
Is gracious to all guests and co-workers.
Promotes a positive influence in the community and participates in company-sponsored events.
Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.
Ensures that behavior and appearance are in compliance with established standards.
Maintains a professional work environment with management and staff.