Security Shift Supervisor Medical Company

Allied Universal • Boston, MA

3d • Onsite

About The Position

Allied Universal is hiring a full-time Security Shift Supervisor for a corporate medical site in Boston, Massachusetts. The schedule is Tuesday through Saturday, 2:00 p.m. to 10:00 p.m. Starting pay is $25.50 per hour. Paid orientation and training are provided.

The Security Shift Supervisor supervises and coordinates delivery of quality services during an assigned shift at a customer site. The supervisor acts as a liaison among the site supervisor, Account Manager or Field Operations Manager, and professional security officers. Responsibilities include supervising staff and providing coaching, recognition, and discipline within the approved empowerment range.

Applicants must have at least two years of prior security supervisor experience and be at least 21 years old. The posting also lists a minimum age requirement of 18. A high school diploma or equivalent is required. Licensing may be required under applicable state or local rules. Candidates must successfully complete a background investigation and post-offer/pre-employment drug and alcohol testing; a driving-record check may also be required.

The role requires effective written, oral, and interpersonal communication; professional interaction with personnel and the public; independent judgment within established guidelines; preparation of written reports and logs; and the ability to read and understand operating procedures. Applicants should have intermediate computer skills for site-specific wireless technology, customer-service skills, and the ability to respond calmly and efficiently to routine and crisis situations.

The work may involve cold, wet, snowy, or hot conditions; occasional lifting or carrying up to 40 pounds; occasional use of stairs, ramps, or ladders; and standing or walking on various surfaces for extended periods.

Requirements

• At least two years of previous security supervisor experience.
• At least 21 years old, as stated in the posting; the qualifications section separately lists a minimum age of 18.
• High school diploma or equivalent.
• Effective written and oral communication and interpersonal skills, including the ability to deal professionally with personnel at all levels and the general public.
• Ability to use initiative and independent judgment within established guidelines.
• Ability to prepare written reports and logs in neat, legible handwriting.
• Ability to read and understand operating procedures and instructions.
• Intermediate computer skills to use innovative, wireless technology at client-specific sites.
• Ability to handle common and crisis situations calmly and efficiently.
• Exceptional customer service and communication skills.
• Successful completion of a background investigation and post-offer/pre-employment drug and alcohol test; a driver's-record check may also be required.
• Licensing may be required before employment, subject to state and local laws and regulations.

Responsibilities

• Supervise and coordinate quality service delivery during an assigned shift at a customer site.
• Act as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
• Supervise staff on the assigned shift.
• Provide coaching, recognition, and discipline within the approved empowerment range.
• Handle common and crisis situations at the client site calmly and efficiently.
• Prepare written reports and logs.

Benefits

• Medical, dental, and vision insurance.
• Basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
• Paid orientation and paid training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED