Security Shift Supervisor – City West- 77042 (STX 2 DIV 2)

United Protective Services•Houston, TX

1d•Onsite

About The Position

United Protective Services is seeking a Security Shift Supervisor to help lead daily security operations at a high-rise commercial property in Houston. We're looking for a supervisor who leads by example, knows how to train and develop officers, and holds the team accountable while maintaining a high level of professionalism. This position requires strong communication, sound judgment, and the ability to work effectively with clients, tenants, visitors, employees, and emergency personnel.

Requirements

Previous security supervisory experience required.
Strong leadership and communication skills.
Ability to train, coach, and mentor security officers.
Professional and customer-focused approach.
Strong decision-making and problem-solving skills.
Ability to remain calm and professional during emergencies.
Strong attention to detail and follow-through.
Ability to understand and enforce post orders and security procedures.
Strong written documentation and report-writing skills.

Nice To Haves

High-rise or commercial security experience preferred.

Responsibilities

Supervise security officers and ensure proper post coverage.
Provide direction, coaching, and support throughout the shift.
Train and mentor officers on post orders, procedures, and client expectations.
Conduct shift briefings, post inspections, and performance follow-ups.
Conduct and monitor patrols of primary access points, officer activity, incidents, and property conditions.
Respond to security incidents, emergencies, and client concerns.
Ensure officers follow company policies, post orders, and established procedures.
Review and complete daily activity and incident reports.
Maintain strong communication with management, clients, and security personnel.
Address performance and conduct issues professionally.
Promote teamwork, accountability, and consistent service standards.