Security Shift Manager

Delaware Park Casino & Racing•Wilmington, DE

3d•Onsite

About The Position

The Security Shift Manager is responsible for directing and delegating responsibilities to Security Shift Supervisors, Senior Security Officers, and Security Officers. This role involves conducting interviews, evaluating security staff, and overseeing staff development, motivation, and training. The manager also recommends, documents, and issues discipline. Key duties include reviewing and submitting shift paperwork, communicating policy and procedure changes, and ensuring efficient scheduling of security personnel. The position requires developing and implementing systems that comply with Company and Departmental Procedures, Internal Controls, VLEU, and Delaware State Racing Commission Regulations. Additionally, the role involves fostering positive interactions with VLEU, Local Law Enforcement Agencies, and the Delaware State Racing Commission, while promoting outstanding interdepartmental and customer relations, as well as honesty and trust amongst the team. All other duties as assigned will also be performed.

Requirements

Three (3) or more years of security supervisory experience (gaming industry preferred).
Must be able to complete and maintain the background check and licensing process required by the Delaware Lottery.
Must have a valid driver’s license.
Must have excellent verbal and written communication skills.
Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays.

Nice To Haves

Gaming industry experience preferred.

Responsibilities

Directing and delegating responsibilities to Security Shift Supervisors, Senior Security Officers, and Security Officers.
Conducting interviews and evaluating security staff.
Overseeing staff development, motivation, and training.
Recommending, documenting, and issuing discipline.
Reviewing and submitting all shift paperwork.
Communicating all policy and procedure changes, special events, and other activities to security personnel.
Efficiently scheduling of security personnel as required.
Developing, implementing, and ensuring maintenance of a system that complies with Company and Departmental Procedures, Internal Controls, VLEU, and Delaware State Racing Commission Regulations.
Maintaining positive interactions with VLEU, Local Law Enforcement Agencies and Delaware State Racing Commission.
Promoting outstanding interdepartmental and customer relations.
Promoting honesty and trust amongst the team.
Performing all other duties as assigned.