Security Shift Manager

Churchill Downs Incorporated • Millcreek Township, PA

4d • Onsite

About The Position

Take the lead as a Security Shift Manager at Presque Isle Downs & Casino! In this dynamic leadership role, you’ll oversee all security operations on your assigned shift, support and guide supervisors and officers, ensure compliance with gaming regulations, manage investigations, and help maintain a safe and secure environment for guests and team members. If you thrive in a fast-paced setting and are ready to lead with confidence, apply today!

Requirements

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Must possess intermediate PC skills.
• Microsoft Office experience required.
• Must be able to obtain and maintain appropriate licensing from the Pennsylvania Gaming Control Board.
• 3-5 years of experience in the security field or equivalent.

Nice To Haves

• Bachelor’s degree (B.A.) from four-year college preferred.

Responsibilities

• Prepare and distribute the weekly work schedule for the Security department.
• Accurately maintain weekly employee attendance and vacation records.
• Provide direct supervision to the security supervisors.
• Resolve issues that cannot be resolved by officers and supervisors.
• Oversee investigations and ensure proper standard operating procedures are being followed, and that all is in compliance with PGCB regulations, PLCB regulations, Pennsylvania racing rules and regulations, Presque Isle Downs policies and procedures and all other applicable laws.
• Maintain the controlled key system and employee card access system.
• Provide written reports of any security incident occurring within their shift. Assist in the filing and dissemination of all written reports of activity.
• Ensure that the destruction of used cards and dice from table games is done in an appropriate fashion.
• Ensure that Security members are escorting fills, credits, and documents to and from the cage and pit in a manner that follows all PGCB regulations and aligns with Presque Isle Downs’ standard operating procedures.
• Verify payroll in a timely and accurate manner.
• Take photos for ID badges and ensures accuracy of data being entered the employee card access system.
• Coach and counsel employees, issue disciplinary action in accordance with company policies and procedures, and prepare annual performance reviews.
• Ensure supervisors and officers are properly trained in all aspects of their jobs.

Benefits

• Health insurance (including Vision and Dental!) the first of the month following 30 days of employment for regular FT Team Members
• Accrual of Paid Time Off for FT and PT
• 401k with Company Match – 100% vested at sign up
• Company Stock Purchase Plan
• Team Member Engagement
• Team Member Referral Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager