Security Service Technician

Unlimited Technology•Herndon, VA

7d•Onsite

About The Position

Unlimited Technology is a premier cyber and physical security specialty contractor that is growing rapidly. We are committed to our core values of Passion, Collaboration, Innovation, and Adaptability. With offices throughout the United States, we deliver cutting-edge technology solutions to meet our customers’ ever-changing needs, securing the facilities and networks of the world’s leading brands and critical infrastructure. We are recognized leaders in the physical and IT security, cyber, and managed services industries. UT offers a rewarding career, great benefits, and the chance to learn and work with ground-breaking technology and premier clients. The Service Technician is responsible for managing all aspects of access control and IP Camera products and systems installed at client sites. The Service Technician must be able to independently install, program, troubleshoot, and perform maintenance on electronic devices, power supplies, and all network components. They will need to communicate effectively with the Field Supervisor and present a knowledgeable and engaging image to customers. The Service Technician must be a self-starter who can make sound decisions that are in the best interest of the project, the customer, and Unlimited Technology. Further, the Service Technician must be able to learn UT’s device monitoring/management methodologies. They must have excellent communication skills, both verbal and written, and be able to work closely with subcontractors and customers.

Requirements

High School diploma or equivalent.
Mastery of all Install and service Technician responsibilities.
Minimum 3-5 years of field installation experience in the security environment.
Certifications in Lenel/Software House access control
Experienced in the installation of door hardware such as strikes and magnetic locks.
Experience with DMP, Bosch, DSC or Honeywell Intrusion systems
Experience troubleshooting network switches.
Experienced in reading and comprehending engineered drawings.
Experienced in the marking up, or “red lining” of drawings post install.
Proficient in the use of a computer, with MS Word and MS Excel skill sets.
Excellent communication skills (verbal and written) and the ability to work well and interact with other UTI employees as well as UTI customers.
Strong work ethic and teamwork; “can do” attitude and desire to provide best service. Strong interpersonal and communicative Skills.
Ability to work under pressure with minimal supervision; must be a self-starter and quick learner.

Nice To Haves

Certifications in American Dynamics, Genetec, Exacq preferred

Responsibilities

Install and service Access Control and IP camera systems according to engineered drawings.
Must possess programming skills associated with the UT product line.
Program, terminate and commission a wide range of Access Control products and platforms.
Must be able to identify and resolve issues that would have a negative impact on job productivity.
Thoroughly complete all necessary paperwork relating to job tickets.
Maintain a safe, clean working environment always.
Communicate all activity to the job Project Manager or Field Supervisor in a timely manner.
Must be willing to assist Level I technicians.
Maintain the condition and cleanliness of any company provided vehicle.
Maintain a safe driving record and report any incidents or near misses to management immediately.
Attend any product or safety training that is required.