Lake Compounce - Seasonal Security Screener (18+ Only)

Splish Splash Water Park • Bristol, CT

2d • Onsite

About The Position

At Lake Compounce, our Security Screeners play a crucial role in maintaining a safe and enjoyable environment for both guests and employees. The ideal candidate will possess a keen eye for detail, strong problem-solving skills, and the ability to remain calm under pressure. Responsibilities include processing guests through our metal detectors and conducting bag checks to prevent the entry of any illegal or unauthorized items into the park. If you are vigilant, dedicated, and ready to contribute to a secure and welcoming atmosphere, we encourage you to apply now!

Requirements

• Must be at least 18 years of age to comply with Connecticut Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from your scheduled shift
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to comprehend and carry out verbal and written instructions
• Ability to apply knowledge of security methods, procedures, interviewing, listening, and note-taking techniques for specific situations
• Ability to deal fairly, objectively, and courteously with the public without regard to race, ethnicity, religion, or political beliefs
• Ability to analyze people and/or situations quickly and calmly and take appropriate actions in a quick and effective manner
• Ability to professionally and calmly deal with stressful and/or tense situations
• Ability to collaborate with other team members, external first responders, and emergency personnel during emergency situations
• Ability to stand, walk, and remain on feet for majority of the workday
• Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to walk, stand, or run on uphill, downhill, or uneven surfaces.
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
• Must have good visual acuity, night vision, and peripheral vision.
• Ability to see details of objects that are more than a few feet away

Nice To Haves

• High School diploma, GED, or equivalent preferred
• College degree in Criminal Justice or related discipline desired
• Equivalent work experience will be considered
• Spanish or other bilingual language skills are a plus.

Responsibilities

• Operate metal detectors and conduct thorough bag checks to ensure no unauthorized items enter the park
• Maintain a courteous and professional demeanor while interacting with guests during the screening process
• Monitor and report any suspicious activity or security breaches to the appropriate authorities
• Assist in emergency situations by following established protocols and providing clear instructions to guests and staff
• Address and resolve any guest concerns or issues related to security in a calm and efficient manner
• Collaborate with other security hosts to ensure a coordinated and effective response to incidents
• Maintain accurate records of incidents, security checks, and any items confiscated during the screening process
• Work closely with other security personnel and other park team members to ensure a safe and enjoyable environment for all guests
• Participate in regular training sessions to stay current on security protocols and procedures
• Provide excellent customer service by assisting guests with directions, information, and any other needs they may have
• Uphold the park's standards of hospitality and ensure a positive experience for all visitors
• All other duties assigned by leadership

Benefits

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Lake Compounce and all Palace Entertainment parks on your days off
• Invitations to exclusive company-sponsored employee events throughout the season

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED