Security Resource Assistant I - 530141

The University of Alabama•Tuscaloosa, AL

5d•Onsite

About The Position

The Security Resource Assistant I, under moderate supervision, ensures the safety and security of the University community by monitoring, receiving, processing, and responding to information related to physical security, access control, and safety concerns. Serves as a representative of the University of Alabama, demonstrating excellent customer service while ensuring the safety and security of the campus community. Provides exceptional safety assistance to the University community and visitors. Performs foot patrols. Secures and locks University facilities. Responds to alarms. Processes non-emergency assistance requests. Staffs the central monitoring station, Bryant Dorm, and the Strip Precinct. Monitors and operates video surveillance systems, alarm systems, and communication platforms. Maintains detailed logs and records of daily activities. Engages with all members of the campus community and visitors in a courteous, helpful, and professional manner, fostering a welcoming and secure environment. Requires the ability to work 12-hour shifts with a rotating weekly pattern. May drive UA vehicle as needed.

Requirements

High school diploma or GED
Some work experience
Valid U.S. driver's license
At least 19 years of age at time of hire
Acceptable Motor Vehicle Report that is in compliance with University policies
Excellent verbal and written communication skills
Strong judgment and decision making skills
Good interpersonal skills
High level of professionalism
Ability to perform a high quality of work
Technical knowledge
Must be able to work extended hours, mandatory events like Alabama Football games, weekends, holidays, and overtime as needed.
Must be able to perform extended foot patrols, including walking and climbing stairs, indoors and outdoors, in all weather conditions.
Must be able to lift up to 50 lbs. on an occasional basis.
Final candidates must submit to and successfully pass a post-offer drug screen.
Must successfully complete a psychological evaluation resulting in a satisfactory determination of psychological fitness for duty.
Successful completion of a fingerprint-based background check conducted in compliance with applicable law.
Final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources.

Nice To Haves

Experience in customer service, dispatch, security, law enforcement, or call-center operations in high-volume environments.

Responsibilities

Monitoring, receiving, processing, and responding to information related to physical security, access control, and safety concerns.
Serving as a representative of the University of Alabama, demonstrating excellent customer service.
Ensuring the safety and security of the campus community.
Providing safety assistance to the University community and visitors.
Performing foot patrols.
Securing and locking University facilities.
Responding to alarms.
Processing non-emergency assistance requests.
Staffing the central monitoring station, Bryant Dorm, and the Strip Precinct.
Monitoring and operating video surveillance systems, alarm systems, and communication platforms.
Maintaining detailed logs and records of daily activities.
Engaging with all members of the campus community and visitors in a courteous, helpful, and professional manner.
Driving UA vehicle as needed.