Security Officer- Full Time, Mon-Fri, Reception

Securitas Security Services • Framingham, MA

1d • Onsite

About The Position

Securitas is seeking a professional, outgoing, and customer-focused Security Receptionist to serve as the first point of contact for employees, visitors, and vendors at a premier client location in Framingham, MA. This is a highly visible, client-facing position that requires exceptional communication skills, a polished professional demeanor, and the ability to create a welcoming and secure environment. The ideal candidate enjoys interacting with people, providing excellent customer service, and maintaining a strong security presence while managing front desk operations.

Requirements

• Must be at least 18 years of age
• Reliable transportation and communication
• Legal authorization to work in the United States
• Ability to read, write, and speak English effectively
• High school diploma, GED, or equivalent
• Ability to maintain a professional and welcoming presence throughout the workday

Nice To Haves

• Strong customer service and interpersonal skills
• Professional appearance and communication style
• Comfortable working in a highly visible, client-facing environment
• Ability to multitask and remain organized in a busy reception setting
• Strong attention to detail and problem-solving abilities
• Ability to remain calm and professional under pressure
• Basic to intermediate computer proficiency, including Microsoft Office applications
• Previous reception, hospitality, customer service, administrative, or security experience is a plus

Responsibilities

• Greet employees, visitors, and vendors in a friendly and professional manner
• Manage front desk and reception operations while maintaining a secure environment
• Verify identification, issue visitor badges, and maintain visitor logs
• Answer and direct incoming calls, emails, and inquiries appropriately
• Monitor building access and ensure compliance with site security procedures
• Coordinate with client personnel regarding visitor arrivals and appointments
• Respond to security concerns, emergencies, and incidents in a calm and professional manner
• Maintain accurate records, reports, and documentation
• Monitor security systems and report unusual activity or safety concerns
• Provide outstanding customer service while representing both Securitas and the client professionally

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with employer match
• Paid time off, paid training, and company-provided uniforms
• Company-paid life insurance
• Employee Assistance Program (EAP)
• Wellness and financial support programs
• Employee discount programs (vehicles, electronics, travel, and more)
• Retirement plan
• Employer-provided medical and dental coverage
• Voluntary life and disability insurance
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED