Security Receptionist

Legends Global•New Orleans, LA

20d•Onsite

About The Position

Legends Global has an excellent and immediate opening for a Security Receptionist for Legends Global/Caesars Superdome | Smoothie King Center | Champions Square. This position is assigned to the Executive Reception area in Gate F. The primary responsibilities are answering and directing calls from the main phone system, assisting visitors with queries and concerns, providing information and directing them to the correct internal or external entities, and monitoring lobby access to ensure only authorized people enter the facility.

Requirements

Must successfully pass a criminal background check
Must be at least 18 years of age
Outstanding verbal communication and customer service skills required
Knowledge of Microsoft Office Suite and telephone switchboard
High School Diploma or equivalent
Minimum 5 Years of Professional Office Experience

Responsibilities

Operate telephone switchboard to answer, screen, and forward telephone calls
Answer routine telephone inquiries, event-specific or general inquiries
Greet and welcome guests and direct them to specific locations
Restock promotional items in the main lobby, as needed
Maintain the Boardroom and Conference room and immediate area after each meeting, including coordinating with Housekeeping as needed.
Ensure the refrigerator remains properly stocked working with Legends F&B for related items
Maintain the organization and appearance of furniture, fixtures, and equipment (FF&E).
Know how to turn on, operate, and control the monitors and other A/V equipment in the Boardroom and Conference Room
Know how to access and display CCTV feeds on the monitors when needed.
Be familiar with the Boardroom reservation schedule, including when the room is booked and by whom.
Ensure the reception desk and surrounding area remain professional, organized, and presentable.
Monitor individuals entering and exiting the area through CCTV and other security systems.
Be familiar with and properly manage the visitor log/visitor management system.
Maintain awareness of panic alarm procedures and appropriate response protocols.
Be familiar with all applicable security-related SOPs, including bomb threats, suspicious activity, emergencies, evacuations, and other security incidents.
Immediately communicate any security concerns or unusual activity through the appropriate chain of command.
Monitor the request for entry into parking garage via the monitor and intercom system
All other duties as assigned