Security Project Specialist 2

Convergint•Lenexa, KS

19h

About The Position

Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers. Installs, programs, tests, repairs, and services a variety of non-routine systems and equipment which may include security, fire alarm & life safety, and/or building automation. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Refers only the most complex issues to higher levels. Reads basic blueprints, schematics, manuals, and other specifications to determine installation procedures; Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools. Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Writes a variety of non-routine programs for systems. Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service. Consults with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work. May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements. Executes most of the technical aspects of multiple projects with varying timelines and budgets including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support etc.. Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines. Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope, and identifies ways to continuously improve customer satisfaction. Using technical knowledge, skills and experience, acts as a mentor to less experienced staff. May supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance. Performs other duties and responsibilities as requested or required.

Requirements

Ability to install, program, test, repair, and service security, fire alarm & life safety, and/or building automation systems.
Ability to read basic blueprints, schematics, manuals, and other specifications.
Ability to interpret manuals, schematics, and wiring diagrams.
Knowledge of electronics.
Proficiency with standard test instruments and hand tools.
Ability to operate systems to demonstrate equipment, commission new systems, analyze performance, and identify malfunctions.
Ability to write non-routine programs for systems.
Technical knowledge, skills, and experience to mentor less experienced staff.

Nice To Haves

Experience with Recruit Awesome People program.

Responsibilities

Installs, programs, tests, repairs, and services a variety of non-routine systems and equipment which may include security, fire alarm & life safety, and/or building automation.
Provides technical support and training for the customer, maximizing customer satisfaction.
Reads basic blueprints, schematics, manuals, and other specifications to determine installation procedures.
Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools.
Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions.
Writes a variety of non-routine programs for systems.
Acts as “our customer’s best service provider” at all times.
Consults with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
Advises management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
Executes technical aspects of multiple projects with varying timelines and budgets including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support.
Identifies potential project risks, communicates to appropriate parties and assists in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects.
Makes recommendations regarding quality of work and potential changes in scope.
Identifies ways to continuously improve customer satisfaction.
Acts as a mentor to less experienced staff.
May supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
Performs other duties and responsibilities as requested or required.