Security Project Manager (Metro)

SecTek • McLean, VA

4d • Onsite

About The Position

The Security Project Manager will serve as the primary company point of contact for our client, ensuring all contract specifications and service agreement requirements are met. This role involves building and maintaining strong client relationships, handling escalated client issues and complaints, and conducting visits and inspections. The Security Project Manager will also supervise the recruiting and selection process of security officers, ensure all posts are staffed with qualified personnel, and manage account-specific employment practices including performance management, discipline, and complaint investigations. Additionally, they will create officer post/shift schedules, process payroll, update post orders and emergency procedures, conduct regular security inspections, investigate security threats and breaches, and be available 24/7 for emergency response. The role also includes maintaining accurate account files, attending client meetings, and fulfilling client requests and deliverables.

Requirements

• At least 10 years of experience in security operations with a proven track record of handling increasingly complex responsibilities
• Strong relationship management, communication, problem-solving, and strategic thinking skills
• Proficiency in Microsoft Office
• Valid driver's license
• High school diploma or equivalent

Responsibilities

• Serve as the primary company point of contact for our client
• Ensure all contract specifications and service agreement requirements are met
• Build and maintain strong client relationships
• Handle escalated client issues and complaints
• Conduct visits and inspections
• Supervise the recruiting and selection process of security officers and ensure all posts are staffed with qualified, trained personnel
• Manage all account-specific employment practices including performance management and reviews, discipline, and complaint investigations
• Create officer post/shift schedules and process payroll
• Update post orders and emergency procedures on a regular basis
• Conduct regular security inspections and investigate security threats and breaches
• Be available 24/7 for calls, notifications, assistance and response to emergency situations
• Maintain accurate account files covering operations, and training
• Attend all client meetings and meet expectations with any required client request or deliverable

Benefits

• Medical Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Sick Days
• Paid Holidays
• Short Term Disability
• Long Term Disability
• 401K/403b Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED