Security Professional Floater

Pacific Science Center•Seattle, WA

12d•Hybrid

About The Position

The Security Professional is responsible for ensuring the security of staff, guests, and facilities at Pacific Science Center. The Security Professional serves as a visible deterrent to crime, identifies suspicious activities, and addresses criminal acts or guest policy infractions which may be a threat to the property, guests, or employees on site. The Flex/Floater would primarily provide coverage for: Planned PTO and vacation requests, Unscheduled call-outs, Overnight shifts, Other staffing gaps or operational needs as they arise. Our collaborative Security Team is committed to strengthening inclusion, diversity, equity, and access within our workplace and community. This role embodies the spirit of curiosity, supporting and celebrating all members of our community, regardless of background and identity. We believe that curiosity and critical thinking are essential to equity and justice for all. PacSci embraces science and our work together as a process of inquiry, discovery, and problem solving that helps us better understand our universe and each other. There is a need for flexibility in scheduling to ensure coverage that meets operational needs.

Requirements

Knowledge or training in basic security principles
Knowledge or training in the legal powers and limitations of security officers
Knowledge or training in emergency response
Knowledge or training in safety and accident prevention
Knowledge or training in report writing
Awareness of personal bias and demonstrated commitment to inclusion, diversity, equity, and access
Knowledge of security and emergency response protocols
Ability to use cameras and associated equipment and software
Skill in operating portable radio devices
Attention to detail
Project professionalism and confidence
Ability to handle both common and crisis situations calmly and efficiently
Ability to provide exemplary customer service and employ effective de-escalation techniques
Demonstrated commitment to learning and continuously improving; incorporating feedback in a timely manner
Effective written and oral communication and interpersonal skills with ability to collaborate with all levels of personnel and the general public in a professional and effective manner
Basic proficiency with Microsoft Suite, and communication platforms such as email and SharePoint
Use initiative and independent judgment within established guidelines
High school diploma or equivalent experience
At least 18 years of age
Current first aid and CPR training and certifications (or within six months of hire)
Must be able to speak, read, write, and understand English.

Nice To Haves

Prior security and law enforcement experience
Proficiency in a second language such as but not limited to Spanish, Somali, Mandarin, ASL, and/or Vietnamese is a highly preferred skill.

Responsibilities

Perform lock-ups at exhibit closing time and later as other events conclude
Perform frequent interior and exterior roves with a critical eye for safety and security situations
Actively monitor security cameras to maintain a full view of premises
Respond rapidly and appropriately to emergencies
Proactively identify and respond to incidents, hazards, and unauthorized activity in the prescribed manner
Provide exemplary customer service when determining and responding to the needs of guests and staff
Assist guests in wayfinding, including escorting guests to and from locations
Actively monitor and respond to requests for support on radio calls
Inventory and maintain security equipment such as radios
Consistently wear and maintain a clean and tidy uniform (provided)
Maintain accurate security records through written documentation
Adhere to established procedures and protocols
Other duties as assigned