Security Patrol - Campground

Hershey Entertainment & Resorts Careers•Hummelstown, PA
•Onsite

About The Position

Hersheypark Camping Resort, located near Hersheypark amusement park, is seeking a Security Patrol to join their team. This role is responsible for ensuring the safety and security of Hershey Entertainment & Resorts (HE&R), its properties, assets, guests, and team members across all HE&R venues. The Security Patrol conducts regular patrols, safety checks, and responds to alarms, emergencies, and other calls for assistance. As a Part-Time Team Member, you will receive benefits such as FREE admission and parking to Hersheypark, and discounts on food and shopping.

Requirements

  • Must be at least 18 years of age on the date of applying
  • Must possess a valid driver's license
  • Minimum of at least three (3) years of experience working in the Safety & Security Department (professional experience may be considered in lieu of departmental experience)
  • Post-employment: Must obtain RAMP Certification
  • Must be friendly, upbeat, and work well with other team members and be able to interact with guests
  • Must be able to work independently and be self-motivated to perform all aspects of the job at all times
  • Must be detail-oriented and have clear verbal and written communication skills
  • Must have the ability to effectively communicate verbally, including delivering safety instructions/directions, verbal cues, and speaking clearly into microphones and radios
  • Must be able to successfully complete all legal, company, and department training requirements
  • Must have the ability to remain alert and vigilant at all times
  • Must have the ability to handle stressful working conditions, emergencies, and accept a high degree of accountability
  • Must be comfortable working in a fast-paced environment
  • Must have the ability to safeguard confidential information
  • Must be proficient in the use of Microsoft Office and Google Workspace applications, including Excel and Word
  • Must display a positive attitude, an eagerness to learn, and professional image in compliance with Hershey Entertainment & Resorts guidelines

Nice To Haves

  • Criminal justice/safety/security-related training and experience preferred

Responsibilities

  • Provide a safe and friendly atmosphere to guests and team members
  • Establish and maintain a good working relationship with other departments and support teams
  • Provide security for transporting money and financial documents
  • Manage deployment of security personnel and equipment to provide effective and efficient operations during incidents
  • Assess, investigate, resolve, and contain situations while taking appropriate actions based on company policy and procedures, as well as training
  • Provide high-visibility patrols of buildings and grounds
  • Control vehicle/pedestrian traffic when necessary
  • Monitor guest behavior for compliance with event and venue policies
  • Monitor crowd behavior and movement and take proactive measures to mitigate risk
  • Communicate regularly with Security Management regarding training and operational issues including team member or guest concerns, losses, and unusual situations
  • Create timely, thorough, and accurate incident reports through the incident documentation process
  • Consistently practice safe work habits including, but not limited to, use of personal protective equipment, lifting, and reporting of unsafe situations

Benefits

  • FREE admission and parking to Hersheypark
  • Discounts on food & shopping
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