Security Operations Technical Program Manager

Waymo•Tempe, AZ

1d•$152,000 - $187,000•Hybrid

About The Position

Waymo is an autonomous driving technology company focused on building the Waymo Driver and improving access to mobility while reducing traffic fatalities. The Safety team develops safety goals and strategies, conducts safety engineering analyses, and works with regulatory authorities, lawmakers, law enforcement, and public and nonprofit organizations. It also advises on compliance with applicable environmental, health, and safety regulations. In this hybrid role, the Security Operations Technical Program Manager reports to the Head of Physical Security Operations. The role leads strategic initiatives for the Global Security Operations team, supports security operations in new markets, and oversees programs that scale physical security infrastructure to protect personnel and assets during global expansion. It also identifies operational improvements, supports reporting on coverage, incidents, and guard performance, and coordinates regional guard vendors.

Requirements

BA/BS degree in Project Management, Business Administration, Security Management, or a related field, or equivalent practical experience.
At least 5 years of experience in a chief of staff, business operations, or program management role.
Direct experience leading and delivering complex physical security programs.
Exceptional verbal and written communication skills, including a demonstrated ability to author executive briefings.
Experience evaluating, piloting, and deploying AI-driven technologies to optimize physical security or operations workflows.

Nice To Haves

Demonstrated ability to align matrixed partners, such as Real Estate and Workplace, to deliver physical programs and requirements.
Active certification in program or project management.
Experience serving as an operational deputy or program lead for security executives and compiling status briefs.
Ability to travel approximately 5%.

Responsibilities

Lead, plan, and execute strategic program initiatives for the Global Security Operations team.
Coordinate security operations standups in new markets, tracking and verifying the physical security personnel resources required before each location opens.
Oversee and drive end-to-end execution of Security Operations programs and strategic projects to scale physical security infrastructure and protect personnel and assets during global expansion.
Identify operational improvement opportunities across Global Security Operations and share findings with the Security Governance & Standards team to refine security policies and standards.
Help produce regular Security Operations reports and updates using coverage metrics, incident data, and guard performance KPIs.
Support coordination of guard vendors across regions by tracking coverage and performance and working with the Vendor Management team to address vendor performance issues.