Security Operations Specialist (88543)

Inter-Con Security Systems•Chicago, IL

11h•Onsite

About The Position

Inter-Con Security Systems, Inc. is hiring a full-time Security Operations Specialist based in Redmond, Washington. The role supports the team mission of enabling business by protecting critical assets and managing risk. With guidance from the Global Account Director and Operations Manager, the specialist supports supervisors and the client, aligns work with client values and objectives, and may act as Senior Security Operations Specialist when required. The specialist primarily supports the Executive Protection Team by managing daily Command Center operations. This includes monitoring and escalating events involving designated executives and corporate assets; managing communications, resources, technologies, and concurrent operations; tracking agents and executives globally; assessing environmental factors; analyzing information and preparing reports; and coordinating with client personnel, emergency services, vendors, and other providers. The role also involves emergency response, first-responder assistance to designated executives, risk management, and safeguarding sensitive information. Administrative duties include researching, planning, and documenting travel routes; maintaining event records and after-action reports; recording task completion and reconciling receipts; coordinating notifications to client representatives; and documenting intelligence reports. The specialist also manages assigned programs and projects, participates in routine problem solving, training, and team meetings, and follows client policies and procedures.

Requirements

At least 2 years of experience in a security- or protection-related capacity in a corporate, private, or government setting.
Bachelor's degree or at least 4 years of relevant professional experience.
Team-oriented approach.
Excellent verbal and written communication skills.
Strong emotional intelligence skills.
Comfort working in a dynamic environment.
Detail-oriented, accurate, and reliable.
Familiarity with Microsoft Office Suite: Word, Excel, PowerPoint, Outlook, and OneNote.
No criminal history.
Valid driver's license and valid passport.
Reliable means of transportation.
Flexible work hours.
Ability to obtain a valid first aid/CPR/AED certificate.
Ability to maintain physical fitness that supports the work.

Responsibilities

Take responsibility for assigned program tasks and support supervisors and the client in achieving mission success.
Ensure work supports the client's core values and strategic objectives.
Act as Senior Security Operations Specialist when required.
Manage daily Command Center tasks in support of the Executive Protection Team.
Monitor and escalate events involving designated executives, corporate assets, and interests locally, domestically, and internationally.
Manage communications, resources, technologies, and daily operations across multiple concurrent events.
Observe, report, and intervene as appropriate using available tools and technologies.
Operate the Security Command Center, including monitoring Genetec CCTV, managing phone and radio communications, overseeing Lenel alarm monitoring, and dispatching or directing agents during emergencies.
Communicate verbally and digitally with executives and assistants, and coordinate with local police, EMS, fire services, and executive protection units.
Manage improvement and sustainment of Command Center infrastructure.
Track agents and executives globally and assist with issues that arise.
Monitor environmental factors that may affect personnel safety or business continuity.
Use analytical tools to consolidate and analyze information and produce reports for agents in the field.
Manage risk situations, direct others, and interface with potentially hostile or disturbed individuals.
Coordinate with providers, vendors, and personnel to support global executive protection operations.
Provide first-responder emergency assistance to designated executives.
Respond to situations that may compromise the safety and security of client people, assets, or reputation.
Participate in emergency response actions to protect client people, assets, and reputation.
Manage assigned programs and projects and participate in routine problem solving and tasking.
Participate in required training activities and team meetings.
Follow client policies and procedures and communicate and work effectively with others.
Safeguard highly sensitive and confidential information.
Research, plan, and document travel routes.
Maintain event records, after-action reports, task completion records, and receipt reconciliations.
Coordinate notifications to client representatives and document intelligence reports.
Maintain a valid driver's license, reliable transportation, good credit standing, and a level of physical fitness appropriate to the work.