Security Operations Specialist

INTER-CON SECURITY SYSTEMS INC•Chicago, IL

2d•$23 - $23

About The Position

Inter-Con Security Systems is hiring a full-time Security Operations Specialist to support a client security team. The position description identifies Chicago, Illinois as the job location, while the qualifications section describes the opportunity as based in Redmond, Washington. The specialist supports the team’s mission of protecting critical assets and managing risk, primarily by managing daily Executive Protection Team tasks in a Command Center. With guidance from the Global Account Director and Operations Manager, the specialist takes responsibility for assigned program tasks, supports supervisors and the client, and aligns work with the client’s values and strategic objectives. The specialist may act as a Senior Security Operations Specialist when required. The role oversees executive protection operations by monitoring and escalating events involving designated executives, corporate assets, and interests locally, domestically, and internationally. It involves managing communications and resources, maintaining technologies, monitoring concurrent operations, tracking agents and executives globally, and coordinating with vendors, emergency services, and other personnel. The specialist also manages assigned programs and projects, contributes to problem solving and training, and handles administrative documentation, including travel routes, event records, notifications, and intelligence reports. Inter-Con is a family-owned security company founded in 1973 that provides physical security services to government and commercial clients. The company reports employing more than 25,000 security personnel worldwide.

Requirements

At least 2 years of experience in a security- or protection-related role in a corporate, private, or government setting.
Bachelor’s degree or at least 4 years of relevant professional experience.
Team-oriented approach.
Excellent verbal and written communication skills.
Strong emotional intelligence skills.
Comfort working in a dynamic environment.
Detail-oriented, accurate, and reliable.
Familiarity with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and OneNote.
No criminal history.
Valid driver’s license and passport.
Reliable means of transportation.
Flexible work hours.
Maintain good credit standing.
Ability to obtain a valid first aid/CPR/AED certificate.
Physical fitness appropriate to the described work.

Responsibilities

Take responsibility for assigned program tasks and support the supervisor and client in achieving mission success.
Align work with the client’s core values and strategic objectives.
Act as Senior Security Operations Specialist when required.
Manage daily Executive Protection Team tasks in the Command Center.
Monitor and escalate events involving designated executives, corporate assets, and interests locally, domestically, and internationally.
Manage communications, resources, technologies, and daily operations for multiple concurrent events.
Operate the security Command Center, including monitoring Genetec CCTV, managing phone and radio communications, overseeing Lenel alarm monitoring, and dispatching or directing agents during emergencies.
Communicate verbally and digitally with executives and assistants, and coordinate with local police, EMS, fire services, and executive protection units.
Manage improvements and upkeep of Command Center infrastructure.
Track agents and executives globally and assist with issues that arise.
Monitor environmental factors that may affect personnel safety or business continuity.
Consolidate and analyze information using analytical tools and provide reports to agents in the field.
Manage risk situations, including directing others and interacting with potentially hostile or disturbed individuals.
Coordinate with providers, vendors, and personnel to support global executive protection operations.
Provide first-responder emergency assistance to designated executives.
Observe, report, and intervene as appropriate when situations may compromise the safety or security of client personnel, assets, or reputation.
Participate in emergency response actions to protect client personnel, assets, and reputation.
Manage assigned programs and projects and participate in routine problem solving and tasking.
Participate in training and team meetings as required, and follow client policies and procedures.
Communicate and work effectively with others.
Maintain a valid driver’s license, reliable transportation, good credit standing, and the ability to obtain a valid first aid/CPR/AED certificate.
Safeguard highly sensitive and confidential information and maintain a level of physical fitness that supports the work.
Research, plan, and document travel routes.
Keep event records, including after-action reports, task completion records, and receipt reconciliation.
Coordinate notifications to client representatives.
Document intelligence reports.