Security Operations Manager

DSI • Hagerstown, MD

29d • Onsite

About The Position

DSI Security Services is growing and looking for a strong Operations Manager to lead in the Hagerstown, MD area. DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say You Will Do,” DSI is committed to accountability, professionalism, and delivering consistent, high-quality service. We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients’ expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees. This is a multi-site leadership role responsible for overseeing operations, managing teams, and maintaining strong client relationships. If you have a background in security and proven leadership experience, this is an opportunity to step into a high-impact role with a growing company.

Requirements

• 2+ years of management or supervisory experience
• Background in security, military, or law enforcement
• Experience managing multiple employees or locations
• Strong leadership, communication, and problem-solving skills
• Valid driver’s license and reliable transportation
• Comfortable with basic computer systems and reporting
• Must pass all required pre-employment screenings

Responsibilities

• Oversee daily operations across multiple client sites
• Act as the primary point of contact for client relationships
• Lead, coach, and develop Security Officers and Supervisors
• Manage staffing, scheduling, and payroll
• Ensure sites are fully staffed and operating efficiently
• Partner with branch leadership to address recruiting and operational needs
• Maintain high standards of safety, service, and professionalism

Benefits

• Medical, Dental, Vision Insurance
• Paid Vacation & Holidays
• 401(k)/403(b)
• Life Insurance
• Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed