Security Operations Manager

Precision Security Team LLC • Fort Collins, CO

3h • $58,000 - $63,000 • Onsite

About The Position

We are hiring an Operations Manager to join our growing team. The Operations Manager oversees security operations across multiple client locations, ensuring the safety and security of personnel, property, and assets. This role is responsible for leading and coordinating security teams, developing and implementing effective security strategies, and responding to security incidents and risks. The Operations Manager supports efficient daily operations, promotes teamwork and accountability, and coordinates with internal departments to meet client and company expectations.

Requirements

• A strong leader and communicator who can effectively manage teams, build accountability, and maintain positive client relationships
• Calm under pressure with the ability to make sound decisions and resolve conflicts in fast-paced or high-stress situations
• Knowledgeable in security operations, risk assessment practices, and incident response procedures
• Experienced in supervising, training, and developing employees to maintain high performance and professionalism
• Detail-oriented with strong organizational skills and the ability to manage multiple priorities, schedules, and operational needs
• Committed to delivering excellent customer service and maintaining a professional presence with clients, employees, and the public
• Comfortable using computers and security-related software systems for scheduling, reporting, and operational management
• High school diploma or equivalent required
• Experience supervising and developing employees required
• High attention to detail and ability to manage resources and timelines while maintaining clear, consistent communication with all stakeholders
• Proficient in the use of a computer and various software programs related to security operations
• 21 years of age or older
• Possess a valid driver's license
• Ability to pass background check, drug screen, and MVR
• Ability to obtain a security guard license
• Ability to successfully complete company-approved firearms qualification requirements

Nice To Haves

• Associate’s degree in criminal justice, security management, or related field
• Previous military or law enforcement experience
• Project/program management experience in the safety/security field
• 5-7 years of security-related experience required

Responsibilities

• Manage the day-to-day operations of assigned security teams, ensuring compliance with security policies, procedures, and regulations
• Organize and oversee staff scheduling and workflow to ensure adequate coverage for all assigned contracts
• Provide operational support by covering vacant shifts when necessary, including overnight, weekend, and holiday coverage as needed
• Review schedules, timesheets, staffing records, and operational documentation to ensure accuracy, compliance, and timely payroll processing
• Provide leadership, guidance, and support to security personnel, fostering a professional, accountable, and well-prepared team
• Develop, implement, and maintain standard operating procedures (SOPs) for assigned contracts in alignment with PST guidelines and best practices
• Participate in the recruitment, selection, onboarding, and training of security personnel, emphasizing ongoing professional development and compliance
• Establish and maintain positive relationships with clients and security staff, serving as a primary point of contact for operational and security-related matters
• Promote a safe and secure environment for staff and visitors by conducting risk assessments and implementing preventive measures
• Conduct regular walkthroughs, site inspections, and employee spot checks at assigned contracts to ensure compliance with company standards, identify security concerns, and address operational issues
• Serve as a liaison between PST, clients, and onsite personnel to facilitate clear communication and efficient information sharing
• Oversee the response, documentation, and reporting of security incidents, coordinating with internal stakeholders and law enforcement when necessary

Benefits

• Paid training including CPR, de-escalation, and defensive skills
• Health benefits for employees working 30+ hours per week
• Consistent scheduling with opportunities to pick up extra shifts
• Medical, dental, and vision insurance
• Paid sick leave
• FAMLI participation
• Roth IRA option

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED