Security Operations Center Specialist - 3rd Shift

Caris Life Sciences•Phoenix, AZ

2d•Onsite

About The Position

We are seeking a detail-oriented and highly responsive Security Operations Center (SOC) Operator to support 24/7 security operations in a dynamic, fast-growing public techbio environment. The SOC Specialist is responsible for monitoring physical security systems, responding to alarms and incidents, and supporting laboratory and facility-related emergency coordination. This role serves as the first line of detection and response to protect employees, facilities, research environments, and intellectual property.

Requirements

High School diploma or equivalent required.
2–5 years of experience in a security operations center (SOC), physical security, dispatch, emergency communications, or a related operational field.
Hands-on experience using access control systems, CCTV platforms, and alarm monitoring software.
Ability to assess, triage, and prioritize multiple incidents simultaneously in a fast-paced environment.
Strong situational awareness and ability to identify potential risks or anomalies.
Demonstrated technical aptitude and comfort learning new security systems and tools.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general internet-based business applications.
Exceptional attention to detail and accuracy in documentation.
Strong communication skills, both written and verbal.
Proven sound judgment under pressure and during critical incidents.
High levels of reliability, accountability, and professionalism.
Ability to work collaboratively within a team-oriented environment.
Ability to work rotating shifts, including nights, weekends, and holidays, as operational needs require.

Nice To Haves

Experience in biotech, life sciences, healthcare, or other regulated environments.
Prior experience in a 24/7 operations environment.
Knowledge of incident management systems and evidence handling procedures.
Professional security training or certifications (e.g., ASIS certifications or similar).

Responsibilities

Monitor access control systems, CCTV platforms, intrusion detection systems, and environmental/life safety alarms.
Respond to alarms and alerts in accordance with established SOPs and escalation protocols.
Dispatch security personnel, facilities teams, or emergency responders as appropriate.
Provide real-time situational awareness during incidents.
Document all incidents accurately and thoroughly in incident management systems.
Process badge access requests in accordance with company policy and approval workflows.
Conduct access audits and ensure compliance with access governance standards.
Deactivate access credentials in alignment with HR offboarding procedures.
Troubleshoot access control issues and coordinate with technical teams when needed.
Retrieve and review surveillance footage to support investigations or incident inquiries.
Export and preserve video evidence following chain-of-custody procedures.
Maintain awareness of camera functionality and report system issues.
Monitor and escalate lab-related environmental alarms (e.g., temperature, freezer alerts, power interruptions, life safety systems).
Coordinate with Facilities, EHS, and lab operations during emergencies.
Support business continuity and emergency response procedures.
Follow established playbooks, escalation matrices, and compliance standards.
Participate in shift handoffs and provide detailed briefings to incoming operators.
Identify potential security risks or process improvements and escalate appropriately.
Maintain confidentiality and professionalism when handling sensitive matters.