Security Operations Center Specialist - Full Time

Securitas • Seattle, WA

2d • Onsite

About The Position

Securitas is hiring a full-time Security Operations Center Specialist for its Downtown Seattle team. The SOC operates 24/7 and uses open-source material to identify, research, and assess potential safety or security concerns affecting the client, employees, and community members. The role supports enterprise security operations by monitoring systems and alarms, coordinating responses, communicating during incidents, and providing timely information to business leaders. The listed wage is $28.90 per hour. Available schedules are Friday through Monday on the grave shift, or Tuesday through Saturday on the day or swing shift.

Requirements

• Must be at least 18 years old.
• High school diploma or GED required.
• At least 1 year of professional customer service experience.
• At least 1 year of security experience.
• Intermediate to advanced computer and technology skills.
• Ability to work independently and provide excellent customer service.
• Ability to conduct patrols throughout the shift.
• Ability to remain calm under pressure and vigilant throughout the shift.
• Ability to respond to emergencies with rapid, effective judgment and appropriate escalation.
• Strong observational skills, excellent communication abilities, and quick decision-making capabilities.
• Willingness to participate in pre-employment screening, including a drug screen and background investigation.

Responsibilities

• Identify, assess, and monitor enterprise security risks, providing timely and actionable information to business leaders for decision-making.
• Collaborate with cross-functional teams to develop and implement security programs and strategies.
• Monitor and respond to security, communications, and fire/life safety systems and alarms in the designated area.
• Receive and respond to routine and emergency calls by phone, intercom, and two-way communication systems, providing clear direction during incidents.
• Coordinate and dispatch security rovers and patrols, and receive and assess reports from field personnel.
• Accurately document routine and critical incidents using reporting systems, logs, and shift reports.
• Assist with responses to major incidents affecting the client, including developing and refining protocols and crisis management practices.
• Escalate complaints, unusual activity, and critical events promptly to upper leadership.
• Maintain control of and accurately log Control Room equipment and keys; immediately report missing or damaged items and systems to management.
• Issue emergency notifications in accordance with site post orders.
• Recommend productivity improvements, cost reductions, physical security enhancements, and post order updates to management.

Benefits

• Medical, dental, vision, life, AD&D, and disability insurance.
• 401(k) options.
• Paid time off: 40 hours after 1 year of service for full-time security officers who worked a minimum of 2,080 hours.
• Paid family leave of up to 12 weeks a year in accordance with state law.
• Weekly pay.
• DailyPay access program.
• Referral program.
• Telemedicine and virtual medical care.
• Discounts on childcare, vehicles, electronics, cell phone plans, travel, and more.
• Free uniforms and paid training.
• Doggy and kitty daycare discounts.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED