Security Operations Analyst
About The Position
Exelon is leading the energy transformation and is seeking problem solvers, innovators, community builders, and change makers to deliver solutions that make diverse cities and communities stronger, healthier, and more resilient. Exelon is a Fortune 200 company with 20,000 colleagues serving over 10.7 million customers across six energy companies. The company is committed to creating an environment where every person can thrive, focusing on purposeful careers, growth opportunities, community impact, and support to thrive. Exelon values diverse voices, fresh perspectives, and bold thinking, and offers competitive compensation, incentives, excellent benefits, and the opportunity to build a rewarding career.
Requirements
- Bachelor's degree or Associate's degree with 5 years of security system experience
- Strong communication skills, both written and oral
- Knowledge of PC/desktop workstation applications: Microsoft Word, Excel, Outlook, PowerPoint, etc.
- Strong analytical and presentation ability
- Ability to work effectively under high stress situations
- Ability to rapidly assess and respond to life safety and security incidents
Nice To Haves
- Bachelor's degree
- Proficiency on the following systems: CCure 9000 Enterprise, ExacqVision, Andover Continuum, Pelco Control Point, Compass, DMP, D3, JIRA, PassagePoint, Enterprise System Manager, Exelon Alert
- Knowledge of: Exelon business structure, ESOC policies and procedures, Exelon NERC CIP policies and procedures, substation operation, and CISS policies and procedures
Responsibilities
- Perform programming review and provisioning to complex networked enterprise security operations software systems (e.g. CCure 9000 Enterprise, Andover Continuum, D3, DMP, Compass, ExacqVision, Enterprise System Manager, and JIRA, etc.)
- Perform security system tuning and calibration, monitor status of system issue service tickets, and conduct ESOC acceptance testing and commissioning reviews
- Conduct validation of security equipment corrective and preventive maintenance
- Provide vendor support for system maintenance
- Collect and analyze system metrics; prepare reports on Security Operations systems
- Monitor the compliance of security systems with Management Model and regulatory standards
- Assist in planned security system outages
- Support ESOC operations
- Day-to-day operation of security systems (40%)
- Collection, analysis, and reporting of security systems performance (30%)
- Provide training and systems support for end users (10%)
- Contribute to Security Operations processes, procedures, and best practices (10%)
- Support system update and related outages (10%)
- Support the efficient operation of intrusion detection, access control, and video systems
- Collect, analyze and report system alarm performance issues, perform alarm performance remediation, and assist in the effective integration of systems with CISS teams and Exelon Business Units
- Work under the direct supervision of senior team members
Benefits
- Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $76,800.00/Yr. – $105,600.00/Yr.
- Annual Bonus for eligible positions: 10%
- 401(k) match and annual company contribution
- Medical, dental and vision insurance
- Life and disability insurance
- Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
- Employee Assistance Program and resources for mental and emotional support
- Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
- Referral bonus program
- And much more
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
