Security Operations Analyst

Miller Thomson • Waterloo, ON

8d • Hybrid

About The Position

The Security Operations Analyst is responsible for supporting the Firm’s cybersecurity operations through monitoring, analysis and response to security events and risks affecting the Firm’s systems and data. Reporting to the Manager, Security Operations, this role contributes to the day-to-day execution of security operations, including threat monitoring, incident response support, vulnerability tracking and security control validation.
The position exists to help protect the Firm’s information assets and technology environment by identifying potential security threats, supporting timely response to incidents and maintaining operational security processes. The Security Operations Analyst works closely with other technology teams to investigate alerts, coordinate remediation activities and support the implementation of security measures. Operating within a professional services environment where confidentiality, client trust and regulatory compliance are critical, this role plays an important part in maintaining the security and integrity of the Firm’s systems and sensitive information. The position also supports continuous improvement of the Firm’s security operations capabilities by contributing to documentation, reporting and operational processes.

Requirements

• Bachelor's Degree in Information Security, Computer Science, Information Technology, or a related discipline, or an equivalent combination of education and relevant experience.
• 2-5 years of relevant experience in cybersecurity, IT security or IT support roles with exposure to security operations.
• Familiarity with security tools, endpoint protection and monitoring platforms.
• Ability to analyze logs, alerts and system data to identify potential security issues.
• Strong analytical and problem-solving skills.
• Attention to detail and ability to follow established processes.
• Good written and verbal communication skills.
• Ability to work collaboratively in a team environment.

Nice To Haves

• Experience supporting a professional services organization, such as a law firm, accounting firm or consulting firm, is considered an asset.
• Basic to intermediate understanding of cybersecurity principles including threat detection, incident response and vulnerability management.
• Security certifications such as Security+, SSCP or similar are considered an asset.

Responsibilities

• Monitor security alerts and system activity by using security tools and monitoring platforms to identify potential threats, suspicious behaviour or security incidents affecting the Firm’s environment.
• Support security incident response activities by assisting with the investigation, documentation and coordination of response actions working with IT teams and external partners to contain and resolve security events.
• Assist with vulnerability management processes by reviewing vulnerability scan results, tracking remediation activities and coordinating with technical teams to reduce security risks across the Firm’s systems.
• Investigate security events and anomalies by analyzing logs, alerts and system data using available tools and information to determine root causes and recommend appropriate response actions.
• Support the operation of security tools and controls by monitoring system performance, reviewing alerts and escalating issues as required to maintain effective security coverage.
• Maintain security incident records, reports and operational documentation by using established processes and tools to ensure accurate tracking and support reporting requirements.
• Collaborate with IT teams, vendors and security leadership by communicating findings, escalating issues and supporting remediation efforts to ensure effective response to security risks and incidents.

Benefits

• Health, Dental and Vision Care
• Employee Assistance Program
• Life Insurance
• Short Term and Long Term Disability Insurance
• 3+ Weeks’ Vacation
• 10 Personal Days
• A Diverse and Inclusive Workplace
• Flexible working options
• Maternity Leave Top-up
• A Firm matching Group Retirement Savings plan
• An individual TFSA with low fund management fees and competitive investment options
• A wellness spending account to foster employee well-being
• Professional Development opportunities
• Employee appreciation events
• Charitable giving programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level