Patrol Officer Turlock

Hammer Head Security•Turlock, CA

4d•Onsite

About The Position

The Security Officer is responsible for maintaining the security and safety of the property through patrols, access control, emergency response, and customer service. This role involves documenting all activities and ensuring compliance with company policies and procedures. The officer must maintain a professional demeanor and act with honesty and integrity at all times.

Requirements

Must be able to complete all required QR checkpoint scans from the assigned location during every patrol.
Must be able to perform both interior and exterior patrols where applicable.
Must be able to monitor and prevent unauthorized access to the property.
Must be able to lock and unlock designated areas according to site schedules.
Must be able to control tenant and authorized personnel access through designated entry points.
Must be able to report unsecured doors, forced entry, or signs of tampering immediately.
Must be able to respond promptly to medical emergencies, fire alarms, vandalism, trespassing, shoplifting, and other security incidents.
Must be able to contact 911 immediately when police, fire, or emergency medical services are required.
Must be able to assist with evacuations and guide emergency responders to the incident location.
Must be able to coordinate with local law enforcement when necessary.
Must be able to accurately document all patrol activities, observations, and incidents in Daily Activity Reports (DARs) and Incident Reports (IRs).
Must be able to record all relevant details using the Six Facts (Who, What, When, Where, How, and Witnesses).
Must be able to take timestamped photographs of patrols, incidents, hazards, and property damage.
Must be able to submit reports and photos through Viber as required.
Must be able to identify and report unsafe conditions including spills, leaks, damaged property, exposed wiring, fire hazards, unsecured areas, and blocked exits.
Must be able to monitor for suspicious activity, graffiti, vandalism, homeless activity, and trespassing.
Must be able to ensure all hazards are documented and reported to Dispatch and site management.
Must be able to provide courteous assistance to tenants and visitors.
Must be able to assist with vehicle-related issues, provide directions, manage lost-and-found items, and verify authorization before granting roof or restricted area access.
Must maintain a professional and respectful demeanor at all times.
Must maintain regular communication with Dispatch and respond to scheduled safety checks.
Must keep the company phone active and answer calls professionally.
Must use Viber and other company applications for operational communication and reporting.
Must immediately notify management of emergencies, security breaches, or significant incidents.
Must report to duty using approved company timekeeping procedures.
Must wear the complete company uniform and maintain a professional appearance.
Must follow company vehicle policies and complete required vehicle inspections when assigned.
Must adhere to all company policies regarding breaks, cell phone usage, and post assignments.
Must remain at the assigned post until properly relieved.
Must maintain honesty and integrity while performing all assigned duties.
Must never falsify patrol records, QR scans, timestamps, or reports.
Must remain alert and avoid sleeping on duty.
Must protect company equipment and surveillance systems from misuse or tampering.
Must follow all company disciplinary policies and security procedures.
Must provide a complete briefing to the incoming officer regarding ongoing incidents, unresolved issues, and pending tasks.
Must ensure continuity of security operations between shifts.
Must observe and report criminal or suspicious activity without placing personal safety at risk.
Must maintain a safe distance from suspects and never attempt to detain or pursue individuals.
Must notify law enforcement and Dispatch immediately when criminal activity is observed.
Must follow private and public property procedures when dealing with trespassers or suspicious persons.

Nice To Haves

Improve accuracy for documents and research
Upgrade to Business and use increased reasoning to synthesize documents, research, files, and complex information.
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Responsibilities

Conduct scheduled patrols of parking lots, common areas, mall entrances/exits, loading docks, service corridors, perimeter areas, dumpster locations, and adjacent properties.
Inspect doors, gates, fences, lighting, and access points for security or safety concerns.
Complete all required QR checkpoint scans from the assigned location during every patrol.
Perform both interior and exterior patrols where applicable.
Monitor and prevent unauthorized access to the property.
Lock and unlock designated areas according to site schedules.
Control tenant and authorized personnel access through designated entry points.
Report unsecured doors, forced entry, or signs of tampering immediately.
Respond promptly to medical emergencies, fire alarms, vandalism, trespassing, shoplifting, and other security incidents.
Contact 911 immediately when police, fire, or emergency medical services are required.
Assist with evacuations and guide emergency responders to the incident location.
Coordinate with local law enforcement when necessary.
Accurately document all patrol activities, observations, and incidents in Daily Activity Reports (DARs) and Incident Reports (IRs).
Record all relevant details using the Six Facts (Who, What, When, Where, How, and Witnesses).
Take timestamped photographs of patrols, incidents, hazards, and property damage.
Submit reports and photos through Viber as required.
Identify and report unsafe conditions including spills, leaks, damaged property, exposed wiring, fire hazards, unsecured areas, and blocked exits.
Monitor for suspicious activity, graffiti, vandalism, homeless activity, and trespassing.
Ensure all hazards are documented and reported to Dispatch and site management.
Provide courteous assistance to tenants and visitors.
Assist with vehicle-related issues, provide directions, manage lost-and-found items, and verify authorization before granting roof or restricted area access.
Maintain a professional and respectful demeanor at all times.
Maintain regular communication with Dispatch and respond to scheduled safety checks.
Keep the company phone active and answer calls professionally.
Use Viber and other company applications for operational communication and reporting.
Immediately notify management of emergencies, security breaches, or significant incidents.
Report to duty using approved company timekeeping procedures.
Wear the complete company uniform and maintain a professional appearance.
Follow company vehicle policies and complete required vehicle inspections when assigned.
Adhere to all company policies regarding breaks, cell phone usage, and post assignments.
Remain at the assigned post until properly relieved.
Maintain honesty and integrity while performing all assigned duties.
Never falsify patrol records, QR scans, timestamps, or reports.
Remain alert and avoid sleeping on duty.
Protect company equipment and surveillance systems from misuse or tampering.
Follow all company disciplinary policies and security procedures.
Provide a complete briefing to the incoming officer regarding ongoing incidents, unresolved issues, and pending tasks.
Ensure continuity of security operations between shifts.
Observe and report criminal or suspicious activity without placing personal safety at risk.
Maintain a safe distance from suspects and never attempt to detain or pursue individuals.
Notify law enforcement and Dispatch immediately when criminal activity is observed.
Follow private and public property procedures when dealing with trespassers or suspicious persons.