Security Officer - Hilton Portland Downtown

Hilton•Portland, OR

8h•Onsite

About The Position

The Hilton Portland is currently seeking a detail-oriented Security Officer to join their team. The Hilton Portland Downtown is an iconic property located in the heart of downtown Portland where our Team Members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, the property offers complimentary meals during shifts. We know that you’ll love being a part of the Hilton team that was ranked #1 on Great Places to Work! Ideal candidates will possess the following\: Must have 1 year or more experience working in security. At least two (2) years of customer service experience is required; preferably within hospitality. Candidates must be able to communicate fluently in English both verbally and in writing. Ability to work a flexible schedule that includes weekdays, weeknights, weekends, overnights, and holidays. What will I be doing? As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions. Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property. Promote safe work practices Initiates preliminary investigations into incidents, as needed. Writes reports and ensures accuracy of necessary documentation, as needed. Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner. EOE/AA/Disabled/Veterans What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\: Access to your pay when you need it through DailyPay (Based on hotel) Health insurance Career growth and development Team Member Resource Groups Recognition and rewards programs Go Hilton travel discount program Best-in-Class Paid Time Off (PTO) Supportive parental leave Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education \: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

Requirements

Must have 1 year or more experience working in security.
At least two (2) years of customer service experience is required; preferably within hospitality.
Candidates must be able to communicate fluently in English both verbally and in writing.
Ability to work a flexible schedule that includes weekdays, weeknights, weekends, overnights, and holidays.

Responsibilities

Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions.
Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property.
Promote safe work practices
Initiates preliminary investigations into incidents, as needed.
Writes reports and ensures accuracy of necessary documentation, as needed.
Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner.

Benefits

Access to your pay when you need it through DailyPay (Based on hotel)
Health insurance
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education \: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)