Security Officer (On Call)

NASHVILLE DOWNTOWN HOTEL LLC • Nashville, TN

2d • Onsite

About The Position

Responsible for maintaining the security and safety of guests, employees and property, while adhering to standards of service.

Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Excellent communication skills, both verbally and in wring, to respond to guest requests and give direction to co-workers.
• Knowledge of all applicable federal, state and local health and safety regulations.
• Ability to grasp, lift, carry or transport up to 50 pounds.
• Maintain professionalism at all times, demonstrating courtesy and respect to guests and co-workers.
• Ability to manage and resolve conflicts.
• Ability to multitask.
• Must be able to walk, climb stairs.
• Must be able to bend, stoop, crouch.
• Must use hands to reach, grasp, handle, pull and push.
• Must have good near and far vision.
• Must be able to hear, talk, smell.
• Must be able to lift & carry up to 50 lbs.
• Must be able to stand and walk for up to 5 hours and a total of 7 hours in an 8 hour shift.

Nice To Haves

• Previous security experience preferred.
• Prefer CPR /First aid certified.

Responsibilities

• Ensure adequate service and safety of property, guests and employees, while maintaining a professional and friendly attitude.
• Be first responder in case of emergency, i.e. guest illness, fire emergency, employee accident.
• Visually inspect hotel areas; conduct safety and security walkthroughs of all departments, public space, outside grounds, parking, emergency exits, doors, etc. Address issues and resolve.
• Follow set schedule/walkthrough format, if applicable.
• Adhere to service standards, ensuring safety and comfort of guests at all times.
• Verbally communicate, in a calm, positive demeanor, taking control, giving direction in case of hotel emergency.
• Ensure adherence to all applicable federal, state, local safety and health regulations and corporate standards.
• Handle lost & found, using applicable procedures.
• Prepare any necessary reports, i.e. theft reports, employee injuries, etc.
• Other duties and responsibilities as assigned.
• The employee may be expected to work in other areas of the hotel when needed to assist operations to perform job duties not necessarily contained in this job description.
• Maintain a safe work environment for co-workers and a safe hotel for guests; please refer to Section 7.0 in the Associate Handbook for specific examples.
• Must complete brand required training.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED