Security Office Insurance Agency

Allied Universal • Windsor, CT

4d • Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. As a Security Office Insurance Agency in Windsor, CT, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a professional financial institution location as a Front Desk Officer, where you will greet visitors, manage access, monitor activity, and support security-related protocols with strong customer service and communication. In this welcoming, people-first role, you will help to deter incidents through a visible presence while delivering reliable service with integrity, teamwork, and an agile, innovative approach.

Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Nice To Haves

• A guard card and/or license is preferred.

Responsibilities

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and/or when appropriate, emergency response activities within a financial services location.
• Monitor lobby and reception activity, greet visitors, verify identification and/or appointments, and help to deter unauthorized access in accordance with site protocols.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, documenting observations and communicating with site contacts as needed.
• Maintain awareness of entry points, visitor logs, deliveries, and front desk communications, reporting unusual activity and/or concerns through appropriate channels.
• Support access control processes for employees, guests, and vendors, while providing professional assistance and following confidentiality expectations common to a financial institution location.

Benefits

• Access to our exclusive technology to view and claim additional shifts to earn more.
• Get paid training and access to career growth opportunities.
• Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Enjoy discounts on top brands and services through our Perks Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED