Talking Stick Resort Amphitheatre - Security - Overnight

Live Nation Entertainment•Phoenix, AZ

About The Position

US Concerts is seeking a Security Officer to guard, patrol, and monitor venue premises to prevent theft, violence, and rule violations. The officer may operate metal detector equipment and is responsible for the safety and security of patrons, employees, and assets. Typical shifts are 8 p.m.–7 a.m. the day before a show and 8 p.m.–3 a.m. or later on the day of a show. The role requires overnight availability between 7 p.m. and 7 a.m.

Requirements

  • High school diploma or equivalent.
  • Ability to communicate effectively in English.
  • Understanding of the rule of law and relevant penal codes.
  • Ability to represent the Security Department in an exemplary manner.
  • Ability to perform effectively in crises and work under pressure while maintaining composure.
  • Ability to memorize, recall, and quickly retrieve relevant information.
  • Ability to interact effectively and calmly with angry or emotional patrons and employees in highly aggravated circumstances.
  • Ability to walk, stand, lift at least 45 pounds, reach, pull, push, grasp, and drag.
  • Ability to work overnight between 7 p.m. and 7 a.m.

Responsibilities

  • Watch for security breaches, facility and safety hazards, and emergencies, and contact emergency responders as required.
  • Remain alert for unauthorized persons and security code violators; approach suspicious persons, notify police as appropriate, and confront or detain violators until police arrive when required.
  • Patrol assigned areas on foot or by motor vehicle to help ensure the security of people, buildings, and equipment.
  • Examine doors, windows, and gates for security and monitor closed buildings for unauthorized persons or suspicious activity.
  • Conduct regular building patrols and respond promptly to security- and safety-related calls.
  • Maintain exemplary conduct and appearance while on duty and comply with department performance, conduct, attendance, policy, and procedure standards.
  • Carry out legal and ethical instructions from Security Supervisors and the Manager of Security.
  • Investigate incidents and compile accurate incident reports.
  • Complete assigned tasks within the guidelines and deadlines set by Security Supervisors and/or the Manager of Security.
  • Interact courteously and professionally with patrons, vendors, and employees.
  • Perform other duties as assigned.
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