Security Officer - Full Time (Planet Hollywood LV)

Caesars Entertainment•Las Vegas, NV

1d•Onsite

About The Position

Protects company assets and provides a safe environment for our employees and guests. This role is responsible for the safety and well-being of guests and fellow employees, giving directions and providing escort to customers in need. The Security Officer will also provide assistance to civil and law enforcement authorities, including testimony in court and other administrative hearings. Responsibilities include making chip fills, jackpot verifications, and regularly escorting money and persons in money-handling positions. The role also involves providing first aid, including CPR when necessary, and patrolling all sections of the property to identify safety hazards and breaks in security. The Security Officer will interview, investigate, and document all applicable incidents in accordance with company policy, make lost and found descriptions of people and incidents, and enforce all company policies and procedures. Meeting attendance guidelines and adhering to regulatory, departmental, and company policies are also essential.

Requirements

Must be 21 years of age or older.
High school graduate or equivalent is required.
Two years experience in a position with direct guest contact required.
Ability to manage several tasks at once.
Must possess good oral and written communication skills along with a good working knowledge of basic computer programs.
Must be able to obtain and possess a Nevada Gaming Card, an Alcohol Awareness Card (AES), First Aid & CPR certifications.
Must be able to work any day of the week and any shift.
Must present a well groomed appearance.
Must undergo eight (8) hours of ASP (baton) training.
Must be able to prepare effective written reports.
Must be able to get along with co-workers and work as a team.
Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees, or cold as low as 10 degrees.
Must be able to physically restrain individuals when a condition of arrest exists.
Must be able to respond calmly in crisis and stressful situations, and be able to make rational decisions when handling guest and employee issues.
Must be able to work independently.
Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads and maneuver quickly on level surfaces, as well as, up and down stairs.
Must be able to lift and carry up to 60 pounds.
Must be able to push or pull up to 150 pounds.
Must be able to see and, also, remember the specific details of incidents and persons.
Must be able to give court testimony when necessary and write detailed reports.
The Security Officer must be able to read, write, speak and understand English.
Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.
Must pass the physical and written testing of the Western Division Security Academy (Controlled Force, Defensive Tactics, Legal Issues, Handcuffing, Tactical Communications, Use of Force, Report Writing, Searching Subjects, Emergency Response, Ethics, and Expandable Baton) within the first ninety days of employment.
Must re-certify, between years 2 and 3, through the Western Division Security Academy, and must pass all physical, mental and environmental demands as required.

Nice To Haves

Prefer individual with two years police, military, or casino security experience.
Prior experience is a position with direct guest contact is preferred.

Responsibilities

Responsible for the safety and well-being of guests and fellow employees.
Gives directions and provides escort to customers in need.
Provides assistance to civil and law enforcement authorities, including testimony in court and other administrative hearings.
Makes chip fills, jackpot verifications.
Regularly provides escorts of money and persons in money-handling positions.
Provides first aid, including CPR when necessary.
Patrols all sections of property to identify safety hazards and breaks in security.
Interviews, investigates and documents all applicable incidents in accordance with company policy.
Makes lost and found detailed descriptions of people and incidents.
Enforces all company policies and procedures.
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.