Security Officer - Evenings

Dartmouth Health•New London, NH

21h•Onsite

About The Position

Responsible for the safety and well-being of patients, visitors, staff, facilities, and hospital property. The Security Officer patrols the assigned facility, responds to security incidents and emergencies, supports clinical and other departments, and helps enforce facility policies and parking regulations. The role includes providing patient watches, conducting searches when required, assisting with deceased patient transfers, and completing required reports and documentation.

Requirements

High school graduate required.
Valid driver's license with a clean driving record in accordance with D-H’s Driver Disqualifications Guidelines required.
Maintain Taser, handcuff, and pepper gel certifications.
Complete all required training and pass minimum physical requirements within 90 days of hire and as required thereafter.
Obtain IAHSS Basic Security Officer Certification within six months of hire.

Nice To Haves

Two years of related experience preferred.
Direct security experience highly preferred.

Responsibilities

Patrol assigned facility areas and conduct internal and external rounds to identify illegal or inappropriate activity and security or safety concerns.
Provide information, assistance, and guidance to patients, visitors, and staff.
Respond to and investigate security incidents, documenting and recording incidents and activities appropriately.
Assist nursing units, clinical care areas, and other departments with uncooperative, combative, or violent patients and visitors.
De-escalate situations and use appropriate AVADE techniques.
Provide patient watch activities to prevent elopement or injury to the patient or others.
Apply restraints at the direction of medical staff.
Contact local law enforcement when warranted, and address custody disputes or domestic disturbances on campus.
Conduct patient and visitor searches when required and search rooms and belongings as needed.
Respond to emergencies and code calls; perform CPR, including use of AEDs.
For medical incidents outside the building, contact the local fire department for ambulance response.
Monitor parking lots for compliance with parking regulations, ticket unauthorized vehicles, follow up on safety hazards, and provide vehicle assistance services.
Enforce company policies as directed by a supervisor.
Assist with parking space utilization, rearrange parking barricades for organizational needs and special events, and assist parking officers with parking control and assistance.
Assist DHART with helicopter arrivals and departures.
Release deceased patients and accept incoming deceased patients.
Complete required or requested forms, reports, and documents; complete assigned secondary duties.
Respond to duress alarms, calls for service, and other emergency situations.
Perform other duties as required or assigned.